Account Executive

As an Account Executive at Inspired Thinking Group (ITG), you will play a key role in managing client relationships, delivering exceptional service, and ensuring projects run smoothly. You’ll be one of the main points of contact for clients regarding their marketing projects, working collaboratively with various internal teams to meet client needs and expectations. Your day-to-day tasks will include drafting and managing project briefs, coordinating timelines, working with a team of account managers to deliver exceptional customer service and performing quality control checks on deliverables. You will also assist in preparing reports and insights for clients to help elevate their marketing strategies. Your proactive approach to problem-solving and your ability to work under pressure will be essential in this vibrant, fast‑paced environment.

Key Responsibilities:

• Strong team player with a collaborative attitude.
• Self‑motivated with a drive for results.
• Adaptable to changing priorities and new challenges.
• Passionate about delivering exceptional customer service.
• Proven experience as an Account Executive or in a similar client‑facing role.
• Strong communication skills, both written and verbal.
• Excellent organizational skills with a keen attention to detail.
• Ability to manage multiple projects and deadlines effectively.
• Familiarity with marketing principles and project management tools would be an advantage.
• Strong analytical skills to assess project outcomes and improve processes.
• Proficiency in Microsoft Office Suite, especially Excel.

Perks at ITG:

• Time off that works for you - 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
• Flexibility & lifestyle - Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
• Family & life milestones - Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
• Financial perks - Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax‑efficient payroll giving to your favourite charities.
• Growth & recognition - Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
• Community & wellbeing - Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

We Value Diversity: We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under‑represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like‑minded colleagues, with shared interests to connect, socialise and check in with each other.