Trade Paint Specialist / Sales Assistant

We're not just about giving our customers the right equipment for their project, we're about giving them the confidence and inspiration to make that project awesome. Inspirations Paint is Australia's leading Paint Specialists Franchise Group, servicing both the retail and trade markets. We are growing and always on the lookout for high calibre individuals to join our store teams.

We have a Full Time position available in our Oxenford (QLD) company store for a senior paint sales assistant / trade paint specialist. As part of the DuluxGroup, a leading marketer and manufacturer of premium branded products, Inspirations Paint employees are part of Australia's largest network of paint stores, serving both retail (DIY) and trade (professional/commercial) markets.

The paint industry is a specialised industry. Relevant personal experience in home improvement projects or within the paint or hardware industries is an advantage and ongoing training will be provided to equip you with the skills required. This position is available for an experienced, enthusiastic and motivated individual seeking an opportunity to develop their career within the business, and the possibility to move into an assistant manager role in the future for the right candidate.

Working with the store manager, you will be responsible for customer retention and growth, client engagement and satisfaction, while assisting to grow revenue and profitability, maintaining high levels of service and repeat business. You will be relied upon to provide expert knowledge on a diverse range of products provided in store (such as paint, texture and accessories etc) as well as customer relationship management.

In return, you will receive a competitive salary, uniform, industry leading training, workplace flexibility and access to our employee assistance program.

Responsibilities include:

• Provide exceptional customer service and product knowledge in the areas of paint and protective coatings, while assisting with sales, stock control and merchandising.
• Be counted on by your colleagues and customers to identify real problems and deliver effective solutions to customers.
• Tinting and mixing paint, colour matching.
• Following the “Inspirations Way”.
• Store presentation, stock management, housekeeping.
• Workplace Health & Safety.

Experience / Attributes:

• Demonstrated exceptional customer service and customer focus.
• Well presented both in appearance and communication.
• Able to contribute and work in a team environment, and communicate effectively. Experience managing others or in a 2IC role would be highly regarded.
• Proven sales experience and a strong knowledge of paint and associated products.
• Approachable, confident and energetic with a pleasant disposition and the ability to effectively deal with customer queries and/or customer complaints.
• Attention to detail, initiative and the ability to learn new systems.
• Honest, reliable and punctual.

This role involves heavy lifting up to 25kgs. This role suits an individual who understands the importance of delivering an exceptional customer experience and can build and maintain great customer relationships. If this sounds like you, we'd like to hear from you.