Job Description
Program Execution & Operations
Prioritize and progress a high volume of concurrent projects across a high number of retail doors against fixed retailer deadlinesBuild execution plans for initiatives spanning all product lines, including detailed work-back schedules and deliverablesCoordinate deployment of updated fixtures and graphics for seasonal refreshes and graphic update cyclesTrack display and fixture compliance across the portfolio, measure against the agreed standard, and drive the field activity required to meet itCoordinate repair and maintenance processes to sustain consistent brand representation across all locationsConduct store visits and market walks to validate execution quality and gather field insight
Third-Party Labor Agency Coordination
Act as a day-to-day point of contact for regional third-party labor partners, fixture and display production companies, channel marketing, and field sales, resolving routine issues and escalating where direction is neededRun recurring third-party labor meetings to track deliverables and surface risksMonitor agency performance against scope, schedule, and quality, identifying execution gaps early and proposing corrective actionHelp establish, maintain, and apply operational processes for in-store and regional activity with third-party labor partnersDraft installation instructions and program guidance for labor and retailer partners, reviewed with the regional manager before release
Cross-functional Collaboration
Partner across Channel Marketing, Sales, Staffing, Visual Merchandising, Finance, Procurement, Retail Technology, and Channel ExperiencesWork with third-party labor agencies, R&M vendors, fixture vendors, and retailers through implementation and ongoing operationsCommunicate clearly to internal and external audiences, tailoring updates to the audienceHelp establish the routines, escalation paths, and documentation that keep a broad partner group aligned
Skills and Requirements
Retail experience, required. Direct experience in retail merchandising, retail operations, or physical retail program execution3+ years driving execution of in-store retail merchandising projects or programs for a brand, retailer, or vendor3+ years of project management experience, including complex schedules and deliverables across multiple retail locations3+ years managing third-party labor agencies and/or fixture production vendorsWorking understanding of display fixture production and installation implementation, sufficient to build realistic work-back schedulesStrategic understanding of retailer third-party labor operationsProven ability to create and tailor written and verbal program updates for broad cross-functional audiencesHigh level of accuracy and attention to detail across concurrent, complex installationsStrong root cause analysis and cross-functional problem resolutionProficiency with Google Workspace and Microsoft Office, including large store-level datasetsWillingness to travel to retail markets as programs requireAgency-side experience: prior employment with a third-party retail merchandising or field labor agency, delivering in-store programs on behalf of brand clientsExperience in consumer electronics retailExperience with national retail accounts such as Walmart, Best Buy, Sam's Club, or carrier retailDemonstrated experience executing Shop-in-Shop programs with retail partnersExperience planning large-scale executions from concept through productionBackground in budget management, purchase orders, or procurement support
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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Field Merchandising Manager in Redmond employer: Insight Global
As a Project Manager at our company, you'll thrive in a dynamic and supportive work environment that values collaboration and innovation. With a hybrid work model based in Charlotte, NC, we offer competitive pay, opportunities for professional growth, and a culture that encourages continuous learning and development. Join us to make a meaningful impact in the renewable energy sector while enjoying the flexibility and resources to excel in your role.
