Customer Engineer in Sydney

Customer Engineer in Sydney

Sydney Full-Time 90000 - 110000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Guide city leaders in implementing civic AI for smart city projects.
  • Company: Innovative company tackling urban challenges with cutting-edge technology.
  • Benefits: Competitive salary, equity options, comprehensive healthcare, and generous vacation.
  • Other info: Flexible hybrid work model with a focus on collaboration and innovation.
  • Why this job: Make a real difference in cities while working on impactful AI solutions.
  • Qualifications: Experience in smart-city operations and strong technical skills required.

The predicted salary is between 90000 - 110000 $ per year.

Walk APAC city CIOs through what civic AI looks like in practice. Then deploy it.

What you'll own

The role

You'll join a small team focused on the smart-city deployments surface of the Innfini platform.

The work is product, customer, and consequence - in equal measure.

You'll ship to customers running national-scale operations, sometimes from a war room, sometimes from a chemical plant.

  • What we look for
  • You
  • 01 Smart-city or municipal operations background
  • 02 Strong technical aptitude
  • 03 Multi-stakeholder customer experience
  • 04 Comfortable in front of a mayor
  • 05 Familiarity with civic AI governance

What we offer

The deal.

Competitive base + meaningful equity.

Salary bands published internally. Equity that vests over four years with a one-year cliff.

Healthcare and retirement that don't make you read the fine print.

Comprehensive medical, dental, vision. 401(k) match (US) and equivalent country plans elsewhere.

4 weeks vacation. Sabbatical at year five.

We're a 10-year company on a 30-year problem.

Hybrid, with intent.

Tuesday + Thursday in-office at your hub. Heads-down days are protected. Async-by-default for documents, sync for decisions.

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Customer Engineer in Sydney employer: Innovent

As a Customer Engineer in Smart Cities, you'll be part of a dynamic team dedicated to deploying innovative civic AI solutions that make a real impact on urban operations. Our company fosters a collaborative work culture with a strong emphasis on employee growth, offering competitive compensation, meaningful equity, and comprehensive benefits, including generous vacation time and a sabbatical after five years. Located in a vibrant hub, we provide a hybrid work environment that values both focused work and team collaboration, making it an excellent place for those looking to contribute to the future of smart cities.

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Contact Details:

Innovent Recruitment Team

We think you need these skills to ace Customer Engineer in Sydney

Smart-city Operations
Technical Aptitude
Multi-stakeholder Customer Experience
Civic AI Governance
Communication Skills
Problem-Solving Skills
Adaptability