Service Technician

Service Technician

Full-Time 49500 - 60500 $ / year (est.) Remote
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At a Glance

  • Tasks: Repair and maintain compressed air equipment while ensuring top-notch service.
  • Company: Join a leading company in the mechanical service industry.
  • Benefits: Competitive pay, training opportunities, and a dynamic work environment.
  • Other info: Work both indoors and outdoors, with opportunities for travel.
  • Why this job: Make a real difference by solving problems and helping customers with their equipment.
  • Qualifications: Experience in maintenance and a commitment to safety are essential.

The predicted salary is between 49500 - 60500 $ per year.

Complete mechanical repair, overhaul and mechanical maintenance of compressed air equipment and associated products in a professional, accurate and timely manner including accurate completion of the associated paperwork.

Duties And Responsibilities

  • Identify problems in air compressors and generators through troubleshooting techniques such as mechanical fault finding using diagnostic equipment.
  • Perform repairs to rectify issues and ensure equipment functionality.
  • Conduct scheduled maintenance tasks to prevent potential breakdowns and ensure optimal performance of mechanical systems in air compressors and generators. This includes inspecting components, cleaning, lubricating, and replacing of filter kit, changing oil, cleaning of oil and air coolers, and re-greasing of motors.
  • Provide technical assistance to customers regarding mechanical systems in air compressors and generators.
  • Maintain accurate records of service activities, including diagnoses, repairs, maintenance tasks, and parts used.
  • Complete service reports, work permits, and other documentation in a timely manner to ensure transparency and accountability.
  • Adhere to safety protocols and regulations while performing service tasks, complete Job Hazard Analysis (JSA), wear appropriate personal protective equipment (PPE), follow safety procedures, and maintain a clean and organised work environment.
  • Prioritise safety to prevent accidents and ensure the well-being of oneself and others.
  • Attend various company sponsored training programmes.
  • Contribute to growth and profitability of the company by providing excellent customer service values in line with company values.
  • Travel within Australia and internationally as required by the company.
  • The role involves working both indoors and outdoors, often in challenging environments such as construction sites, industrial facilities, or remote locations.
  • Travel to customer sites for service calls and occasional overtime or weekend work may be required.
  • All other duties as and when requested that are within your skills and abilities.

Relationships

  • Internal: Work closely with colleagues in service, sales, and administration to coordinate service activities, share information, and provide seamless customer support.
  • External: Build and maintain positive and professional relationships with clients, serving as the primary point of contact for all service-related inquiries.

Qualifications, Experience, Knowledge, Skills, And Abilities

  • Previous experience in a maintenance field service environment.
  • Commitment to workplace safety.
  • Australian Manual Drivers Licence.
  • Excellent customer service ability.
  • Experience with pneumatic equipment.
  • Skills in fault finding in compressed air equipment.
  • Be an excellent team player.
  • Ability to work in a busy dynamic environment.

Key Result Areas (linked To Performance Review)

  • Adaptability.
  • Initiative.
  • Customer Focus.
  • Problem-Solving.
  • Sense of Urgency.

Service Technician employer: Ingersoll Rand

Join a dynamic team in Melbourne as a Service Technician, where your skills in mechanical repair and maintenance of compressed air equipment will be valued and nurtured. Our company fosters a collaborative work culture that prioritises safety and professional growth, offering ongoing training and development opportunities to enhance your expertise. With a commitment to excellent customer service and a supportive environment, we ensure that our employees thrive while making a meaningful impact in the industry.

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Contact Details:

Ingersoll Rand Recruitment Team

We think you need these skills to ace Service Technician

Mechanical Repair
Troubleshooting Techniques
Diagnostic Equipment Usage
Scheduled Maintenance
Technical Assistance
Record Keeping
Safety Protocols