At a Glance
- Tasks: Repair and maintain compressed air equipment while ensuring top-notch customer service.
- Company: Join a leading company committed to innovation and teamwork.
- Benefits: Competitive pay, training opportunities, and a dynamic work environment.
- Other info: Work in diverse environments and enjoy opportunities for travel across Australia.
- Why this job: Make a real difference by solving mechanical issues and helping customers thrive.
- Qualifications: Experience in maintenance, strong problem-solving skills, and a passion for teamwork.
The predicted salary is between 47250 - 57750 $ per year.
Complete mechanical repair, overhaul and mechanical maintenance of compressed air equipment and associated products in a professional, accurate and timely manner including accurate completion of the associated paperwork.
Duties and Responsibilities:
- Identify problems in air compressors and generators through troubleshooting techniques such as mechanical fault finding using diagnostic equipment.
- Perform repairs to rectify issues and ensure equipment functionality.
- Conduct scheduled maintenance tasks to prevent potential breakdowns and ensure optimal performance of mechanical systems in air compressors and generators. This includes inspecting components, cleaning, lubricating, and replacing of filter kit, changing oil, cleaning of oil and air coolers, and re-greasing of motors.
- Provide technical assistance to customers regarding mechanical systems in air compressors and generators.
- Maintain accurate records of service activities, including diagnoses, repairs, maintenance tasks, and parts used.
- Complete service reports, work permits, and other documentation in a timely manner to ensure transparency and accountability.
- Adhere to safety protocols and regulations while performing service tasks, complete Job Hazard Analysis (JSA), wear appropriate personal protective equipment (PPE), follow safety procedures, and maintain a clean and organised work environment.
- Prioritise safety to prevent accidents and ensure the well-being of oneself and others.
- Attend various company sponsored training programmes.
- Contribute to growth and profitability of the company by providing excellent customer service values in line with company values.
- Travel within Australia and internationally as required by the company.
- The role involves working both indoors and outdoors, often in challenging environments such as construction sites, industrial facilities, or remote locations.
- Travel to customer sites for service calls and occasional overtime or weekend work may be required.
- All other duties as and when requested that are within your skills and abilities.
Relationships:
- Internal: Work closely with colleagues in service, sales, and administration to coordinate service activities, share information, and provide seamless customer support.
- External: Build and maintain positive and professional relationships with clients, serving as the primary point of contact for all service-related inquiries.
Qualifications, Experience, Knowledge, Skills, and Abilities:
- Previous experience in a maintenance field service environment.
- Commitment to workplace safety.
- Australian Manual Drivers Licence.
- Excellent customer service ability.
- Experience with pneumatic equipment.
- Skills in fault finding in compressed air equipment.
- Be an excellent team player.
- Ability to work in a busy dynamic environment.
Key Result Areas (linked to performance review):
- Initiative.
- Customer Focus.
- Problem-Solving.
- Sense of Urgency.
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Service Technician employer: Ingersoll-Rand plc
CAPS Australia is an exceptional employer for Sales Engineers, offering a dynamic work environment that prioritises collaboration and customer satisfaction. With a strong focus on employee growth, CAPS provides ongoing training and development opportunities, ensuring that team members can enhance their skills while contributing to the company's success. Located in a vibrant area, employees enjoy a supportive culture that values diversity and encourages innovation, making it a rewarding place to build a career.
