ING is seeking a Collections Officer to support customers in financial difficulty from our Australia-wide team. The role involves handling calls, arranging payment plans, and referring customers to financial support while maintaining compliant, accurate records.
Opportunities are available as permanent or fixed-term positions in Wyong or Sydney, with a focus on delivering empathetic service and building lasting customer relationships within a regulated environment.
Empathy-Driven Collections Specialist in Sydney employer: ing
ING is an exceptional employer that prioritises employee development and fosters a collaborative work culture in the heart of Sydney. With a strong commitment to enhancing financial crime compliance, employees benefit from ongoing training opportunities and a supportive environment that encourages innovation and continuous improvement. Joining ING means being part of a dynamic team dedicated to making a meaningful impact in the financial sector.