Empathetic Collections Specialist in Sydney

Empathetic Collections Specialist in Sydney

Sydney Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Support customers in financial difficulty with empathetic service and tailored solutions.
  • Company: ING, a leading financial institution committed to customer care.
  • Benefits: Permanent roles with competitive pay and supportive work environment.
  • Other info: Opportunities available in Wyong or Sydney with career growth potential.
  • Why this job: Make a real difference in people's lives while developing your communication skills.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 47250 - 57750 $ per year.

ING is seeking a Collections Officer in Australia to support customers experiencing financial difficulty, delivering empathetic service and helping them find suitable solutions to manage their accounts.

Multiple permanent opportunities are available in Wyong or Sydney.

You will handle inbound/outbound calls, establish payment arrangements, and maintain accurate records while complying with policies and regulations.

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Empathetic Collections Specialist in Sydney employer: ing

ING is an exceptional employer that prioritises employee development and fosters a collaborative work culture in the heart of Sydney. With a strong commitment to enhancing financial crime compliance, employees benefit from ongoing training opportunities and a supportive environment that encourages innovation and continuous improvement. Joining ING means being part of a dynamic team dedicated to making a meaningful impact in the financial sector.

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Contact Details:

ing Recruitment Team

We think you need these skills to ace Empathetic Collections Specialist in Sydney

Attention to Detail
Communication Skills
Time Management
Problem-Solving Skills
Adaptability
Customer Service
Collaboration