ING Bank (Australia) Limited is seeking a Senior Customer Journey Expert to design future-state customer journeys and operating models, delivering scalable solutions that improve outcomes for customers and frontline teams. The role is a 12-month fixed-term contract based in Australia, offering opportunities to influence customer experiences at scale and collaborate with stakeholders across the bank.
You will lead workshops, translate needs into practical solutions, and drive change adoption
Senior Life Moments Customer Journey Architect employer: ING Bank (Australia) Limited
ING Bank (Australia) Limited is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. As a Mortgage Origination Digitisation Lead, you'll have access to extensive employee growth opportunities, including professional development and the chance to work with cutting-edge technology in a supportive environment. Located in Australia, you will be part of a global team that values diversity and encourages creative solutions, making it a rewarding place to advance your career.
Contact Details:
ING Bank (Australia) Limited Recruitment Team
