Infosys is seeking an experienced Major Incident Management Team/Operations Lead in Sydney to drive incident response excellence across a multi-supplier SIAM ecosystem. You will provide operational leadership for Major Incident resources, ensure swift service restoration, and maintain clear communications with stakeholders during critical disruptions.
The role requires 12+ years in ITSM/MI management and 3+ years guiding incident teams, with strong ServiceNow and ITIL 4 expertise.
Senior Major Incident Manager - SIAM Lead (Hybrid) in Sydney employer: Infosys
Infosys is an exceptional employer that fosters a dynamic work culture in Sydney, offering a hybrid work arrangement that promotes flexibility and work-life balance. With a strong emphasis on employee growth, you will have access to global team exposure and opportunities to lead innovative projects, making your role as a Senior Salesforce Developer both meaningful and rewarding.
