At a Glance
- Tasks: Lead technical workshops and design scalable Salesforce solutions for diverse clients.
- Company: Join Infosys Consulting, a global leader in management and IT consultancy.
- Benefits: Dynamic growth opportunities, diverse culture, and continuous skill development.
- Other info: Work with motivated colleagues and enjoy a cooperative work atmosphere.
- Why this job: Make a real impact by shaping innovative Salesforce solutions in a collaborative environment.
- Qualifications: 15+ years IT experience with strong Salesforce and telecommunications knowledge.
The predicted salary is between 121500 - 148500 $ per year.
Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.
We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world.
By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.
A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation.
To find out how we go beyond the expected to deliver the exceptional, visit us at www. infosysconsultinginsights. com.
Role: Senior Salesforce Technical Architect Communication Cloud (TACC)
A Salesforce Technical Architect – Communication Cloud is a senior technical leader responsible for defining and governing the end‑to‑end architecture of Salesforce solutions, ensuring they are scalable, performant, secure, and aligned to enterprise and industry best practices.
The role focuses on Salesforce Industries Communication Cloud, with deep involvement in Sales, Service, CPQ, and Omni Studio capabilities.
Experience & Skills Requirements
- 15+ years of overall IT experience, including 10+ years in the Salesforce ecosystem.
- 3+ years hands‑on experience with Salesforce Communication Cloud, including CPQ and Omni Studio.
- 5+ years of experience in the telecommunications industry, with strong understanding of BSS/OSS domains.
- Expertise across Salesforce Core, Industries/Communication Cloud, Industries CPQ, Omni Studio, integration patterns, and security architecture.
- Ability to translate complex technical concepts into clear business and technical language for diverse audiences.
- Required Certifications: Salesforce Communication Cloud Accredited Professional, Salesforce Application Architect or System Architect
- Preferred Certifications: Omni Studio Consultant; Industries CPQ certifications.
Key Responsibilities
- Lead technical discovery and architecture workshops to capture requirements and define solution constraints.
- Define end‑to‑end technical architectures for complex multi‑cloud Salesforce programs.
- Design scalable and secure integration architectures between Salesforce and enterprise platforms (BSS/OSS, ERP, identity, middleware).
- Provide technical leadership, design governance, and oversight to development teams.
- Conduct assessments of existing Salesforce orgs to identify performance, security, and scalability gaps and recommend remediation strategies.
We offer you great opportunities within a dynamically growing consulting organization.
You will elaborate and deliver best practice solutions and will be able to further develop your skills.
At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.
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Senior Salesforce Technical Architect Communication Cloud in Sydney employer: Infosys Singapore & Australia
Infosys Consulting is an exceptional employer that fosters a dynamic and innovative work culture, providing Advanced Software Engineers with the opportunity to tackle complex challenges across diverse industries. With a strong emphasis on continuous learning and professional development, employees are encouraged to deepen their technical expertise while collaborating with talented professionals in a supportive environment. Located in a global hub, Infosys Consulting offers unique advantages such as exposure to cutting-edge technologies and a commitment to diversity, making it an attractive place for those seeking meaningful and rewarding careers.
Contact Details:
Infosys Singapore & Australia Recruitment Team
