Infosys Limited in Sydney is seeking a Service Level Lead to manage, monitor, and improve service level performance across business services, suppliers, and internal delivery teams. The role ensures SLAs, OLAs, XLAs, KPIs, and targets are defined, measured, and reviewed with governance.
The position offers hybrid working arrangements and is located in Sydney with a salary range of AUD 108,571–119,893 annual gross.
Senior Service Level Lead - SIAM & ITIL Expert in Sydney employer: Infosys Limited
Infosys is an exceptional employer, recognised as the #1 Top Employer in Australia for two consecutive years, offering a vibrant workplace where careers flourish with purpose. With a strong focus on continuous learning and development, employees are empowered to work with cutting-edge technologies in a culture that values care, inclusion, and excellence. Located in Sydney and Melbourne, Infosys provides flexible working arrangements and a comprehensive benefits package, ensuring a supportive environment for personal and professional growth.
