At a Glance
- Tasks: Lead incident response and drive service restoration in a multi-supplier environment.
- Company: Join Infosys Limited, a leader in IT services with a focus on innovation.
- Benefits: Enjoy hybrid work options, competitive salary, and opportunities for continual improvement.
- Other info: Dynamic role with a focus on client outcomes and career growth.
- Why this job: Make a real impact by leading cross-functional teams during critical incidents.
- Qualifications: 12+ years in incident management and strong ITIL 4 expertise required.
The predicted salary is between 56250 - 68750 $ per year.
Infosys Limited is seeking an experienced Major Incident Management Team / Operations Lead in Sydney to head incident response across a multi‐supplier SIAM environment.
You will drive service restoration, governance, and executive communications during P1/P2 incidents.
The role requires 12+ years in incident/IT service operations, strong ITIL 4 expertise, and leadership of cross‐functional teams.
Hybrid work arrangements are available, with a focus on continual improvement and client outcomes.
Senior Major Incident Command & SIAM Lead in Sydney employer: Infosys Limited
Infosys is an exceptional employer, recognised as the #1 Top Employer in Australia for two consecutive years, offering a vibrant workplace where careers flourish with purpose. With a strong focus on continuous learning and development, employees are empowered to work with cutting-edge technologies in a culture that values care, inclusion, and excellence. Located in Sydney and Melbourne, Infosys provides flexible working arrangements and a comprehensive benefits package, ensuring a supportive environment for personal and professional growth.
