At a Glance
- Tasks: Manage and troubleshoot Meraki network infrastructure in a dynamic 24x7 environment.
- Company: Join Infosys, a global leader in digital services and consulting.
- Benefits: Enjoy flexible working arrangements, health insurance, and career growth opportunities.
- Other info: Recognised as a top employer, Infosys fosters a culture of inclusion and excellence.
- Why this job: Be part of an innovative team driving digital transformation with cutting-edge technology.
- Qualifications: 8+ years experience in network administration and relevant certifications like CCNA/CCNP.
The predicted salary is between 108571 - 119893 $ per year.
About Us: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
Role Description: We are seeking an experienced CISCO Meraki Network Administrator with 8+ years of experience in managing enterprise network environments. The ideal candidate will be responsible for ensuring the stability, security, and availability of Meraki-based network infrastructure while supporting business-critical operations in a 24x7 environment.
Location: Sydney, Australia
Salary: AUD 108,571 – 119,893 Annual Gross
Please Note: The above salary range is only indicative and may be subject to suitable enhancements, based on internal company processes.
Flexible working arrangements: Flexible working arrangements (hybrid, reviewed case-by-case basis).
Roles and Responsibilities:
- Administer and troubleshoot Meraki infrastructure through the Meraki Dashboard.
- Configure and support MX450 and MX68 appliances, including WAN connectivity, VLANs, routing, NAT, firewall policies, VPN and SD-WAN-related operations.
- Manage MR36 wireless access points, including SSIDs, VLAN mapping, RF-related issues, client connectivity, roaming, authentication and performance troubleshooting.
- Configure and troubleshoot MG41 and MG51 cellular gateways used for cellular/WAN connectivity.
- Manage MS250-48LP and MS210-48LP switches, including VLANs, trunk/access ports, STP, link aggregation and Layer 2/Layer 3 connectivity.
- Troubleshoot end-to-end connectivity across LAN and WAN infrastructure.
- Troubleshoot wired and wireless client issues involving DHCP, DNS, VLAN, routing, 802.1X/RADIUS and Cisco ISE.
- Perform firmware upgrades, configuration changes, incident resolution and root-cause analysis.
- Support Meraki hardware replacement/RMA and coordinate complex issues with vendor TAC.
- Monitor network health, availability and performance and identify recurring connectivity issues.
- Perform packet-level analysis using Wireshark and other network diagnostic tools for complex connectivity and performance issues.
- Perform network configuration changes, upgrades, migrations, hardware replacements, and planned maintenance activities.
- Handle Incident, Problem, and Change Management, including root-cause analysis and implementation of corrective/preventive actions.
- Configure and troubleshoot dynamic routing protocols including OSPF and BGP, along with static and default routing.
- Maintain network documentation, configuration records, topology diagrams, troubleshooting procedures, and operational knowledge articles.
- Participate in network improvement, lifecycle, optimization, and capacity-planning initiatives to maintain a stable and resilient enterprise network environment.
Essential:
- Excellent communication skills (written and verbal) with the ability to tailor communication style to different audiences.
- Demonstrated ability to create compelling presentations and effectively demonstrate technical solutions.
- A results-oriented approach with a strong work ethic.
- Active listening, client relationship building, collaboration, presentation, and interpersonal skills.
- Strong ability and desire to learn new technologies and capability to drive innovation are absolute must.
- Certification: CCNA/CCNP/ENSDWI/SPSP.
Products to worked on:
- SDWAN – Cisco, Silver Peak, Velocloud and Fortigate CPE
- LAN and wireless – Cisco, Aruba/HPE
- SDLAN – Meraki Routers & switches
- WAN/LAN –Cisco, Juniper,HPE,Nexus
ADDITIONAL:
- Excellent customer-facing skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and outstanding analytical and problem-solving skills.
In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being.
- Income Protection Insurance
- Paid Parental and Volunteer leaves
- Employee Assistance Program (EAP)
- Flexible working arrangements (hybrid, reviewed case-by-case basis)
- Health Insurance Discount and Well-being Program
- Access to Fitness and Gym Memberships
- Salary packaging and novated leasing
Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values.
Access and Support for Employees with Disabilities: At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment.
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Network Administrator in Sydney employer: Infosys Limited
Infosys is an exceptional employer, recognised as the #1 Top Employer in Australia for two consecutive years, offering a vibrant workplace where careers flourish with purpose. With a strong focus on continuous learning and development, employees are empowered to work with cutting-edge technologies in a culture that values care, inclusion, and excellence. Located in Sydney and Melbourne, Infosys provides flexible working arrangements and a comprehensive benefits package, ensuring a supportive environment for personal and professional growth.
