Infosys Limited in Perth, Australia seeks an experienced IT Service Manager to oversee, mature, and uplift the ITSM ecosystem for a major client. You will lead end-to-end ITSM across Incident, Problem, Change, Request Fulfilment, CMDB, SAM/HAM, and Service Performance governance, ensuring stability, reliability, and strong stakeholder engagement across business and technical teams.
The role requires senior ITIL capability, hands-on ServiceNow expertise, and ability to navigate multi-vendor
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IT Service Manager — Hybrid ITIL Leader (Perth) in Sydney employer: Infosys Limited
Infosys is an exceptional employer, recognised as the #1 Top Employer in Australia for two consecutive years, offering a vibrant workplace where careers flourish with purpose. With a strong focus on continuous learning and development, employees are empowered to work with cutting-edge technologies in a culture that values care, inclusion, and excellence. Located in Sydney and Melbourne, Infosys provides flexible working arrangements and a comprehensive benefits package, ensuring a supportive environment for personal and professional growth.
