At a Glance
- Tasks: Design and develop enterprise-scale Case Management solutions using IBM technologies.
- Company: Join Infosys, a global leader in digital services and consulting.
- Benefits: Competitive salary, flexible working arrangements, and a culture of continuous learning.
- Other info: Be part of a top employer recognised for career growth and purpose.
- Why this job: Make an impact with next-gen tech in a supportive and inclusive environment.
- Qualifications: 8+ years experience in IBM FileNet and strong development skills in Java and APIs.
The predicted salary is between 108571 - 119893 $ per year.
About Us
Infosys is a global leader in next-generation digital services and consulting.
We enable clients in more than 56 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.
We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction.
Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.
Recognized as the #1 Top Employerin Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose.
As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.
Join Infosys and be part of a culture that’s not just promised—it’s certified. #Top Employer2026 #Thrive At Infosys Visit www. infosys. com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Role Description
We are looking for a highly skilled Senior Case Engineer with extensive experience in IBM File Net P8, IBM Case Manager (ICM), IBM Business Automation Workflow (BAW), and IBM Content Navigator (ICN).
The ideal candidate will play a key role in designing, developing, and supporting enterprise-scale Case Management and Content Management solutions while driving technical excellence across delivery teams.
Location
Sydney.
Salary
Please Note: The above salary range is only indicative and may be subject to suitable enhancements, based on internal company processes
Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.
Key Responsibilities
- Design, develop, and implement enterprise Case Management solutions using IBM File Net and IBM Case Manager.
- Configure case types, workflows, business processes, roles, and in-baskets.
- Develop custom components, ICN plugins, integrations, and APIs.
- Build scalable REST/SOAP-based integrations with enterprise applications.
- Perform solution design, technical reviews, impact assessments, and performance optimization.
- Troubleshoot complex production issues and provide L2/L3 support.
- Support platform upgrades, migrations, modernization, and release activities.
- Create technical design documentation, deployment guides, and operational runbooks.
- Mentor team members and provide technical leadership across projects.
- Collaborate with business stakeholders, architects, and cross-functional teams in an Agile environment.
Required Skills
- 8+ years of hands-on experience in IBM File Net P8 and IBM Case Manager.
• Strong expertise in
- IBM File Net Content Engine (CE)
- IBM Process Engine (PE)
- IBM Case Manager (ICM)
- IBM Business Automation Workflow (BAW)
- IBM Content Navigator (ICN)
- Strong development experience in Java, J2EE, Spring Boot, REST APIs, and Web Services.
- Experience developing custom widgets, ICN plugins, and workflow solutions.
- Good understanding of Case Builder, Process Designer, ACCE, and ECM architecture.
- Strong analytical, troubleshooting, and production support skills.
- Experience working in Agile/Scrum delivery environments.
Preferred Skills
- Banking or Financial Services domain experience.
- Experience with Dev Ops, CI/CD pipelines, and cloud-based deployments.
- Knowledge of React JS/Angular integrations and microservices architecture.
- Exposure to ECM migration and modernization initiatives.
- IBM File Net, BAW, or related certifications.
- Additional
- Excellent customer-facing skills
- Excellent written and verbal communication skills
- Strong attention to detail and outstanding analytical and problem-solving skills.
Our recruitment and selection process is designed to create the best match for both you and Infosys.
Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values.
We are committed to making the experience transparent, respectful, and engaging at every step.
All aspects of employment at Infosys are based on merit, competence and performance.
We are committed to embracing diversity and creating an inclusive environment for all employees.
Infosys is proud to be an equal opportunity employer.
#J-18808-Ljbffr
Senior Case Engineer employer: Infosys Limited
Infosys is an exceptional employer, recognised as the #1 Top Employer in Australia for two consecutive years, offering a vibrant workplace where careers flourish with purpose. With a strong focus on continuous learning and development, employees are empowered to work with cutting-edge technologies in a culture that values care, inclusion, and excellence. Located in Sydney and Melbourne, Infosys provides flexible working arrangements and a comprehensive benefits package, ensuring a supportive environment for personal and professional growth.
