Enterprise Mobility Service Desk Specialist in Melbourne

Enterprise Mobility Service Desk Specialist in Melbourne

Melbourne Full-Time 75600 - 92400 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Provide top-notch support for enterprise mobility and manage service requests.
  • Company: Infosys Melbourne, a leader in IT services with a collaborative vibe.
  • Benefits: Competitive salary, hybrid work model, and clear career progression.
  • Other info: Flexible working hours with opportunities for 24x7 readiness.
  • Why this job: Join a dynamic team and enhance your skills in enterprise mobility.
  • Qualifications: 5+ years of experience and strong ITIL knowledge required.

The predicted salary is between 75600 - 92400 $ per year.

Infosys Melbourne is seeking a Customer Service Desk Specialist to deliver enterprise mobility support.

You'll manage incidents and service requests for UEM/EMM platforms, including device enrolment and policy checks.

A strong ITIL background and 5+ years of related experience are required.

You'll work in a hybrid Auckland-like setup in Melbourne/Sydney with a competitive salary and clear SLAs.

The role expects collaboration with stakeholders, documentation, and 24x7 readiness where needed.

Enterprise Mobility Service Desk Specialist in Melbourne employer: Infosys Limited

Infosys is an exceptional employer, recognised as the #1 Top Employer in Australia for two consecutive years, offering a vibrant workplace where careers flourish with purpose. With a strong focus on continuous learning and development, employees are empowered to work with cutting-edge technologies in a culture that values care, inclusion, and excellence. Located in Sydney and Melbourne, Infosys provides flexible working arrangements and a comprehensive benefits package, ensuring a supportive environment for personal and professional growth.

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Contact Details:

Infosys Limited Recruitment Team

We think you need these skills to ace Enterprise Mobility Service Desk Specialist in Melbourne

Customer Service
Incident Management
Service Request Management
UEM/EMM Platforms
Device Enrolment
Policy Checks
ITIL