At a Glance
- Tasks: Provide top-notch support for enterprise mobility and manage service requests.
- Company: Infosys Melbourne, a leader in IT services with a collaborative vibe.
- Benefits: Competitive salary, hybrid work model, and clear career progression.
- Other info: Flexible working hours with opportunities for 24x7 readiness.
- Why this job: Join a dynamic team and enhance your skills in enterprise mobility.
- Qualifications: 5+ years of experience and strong ITIL knowledge required.
The predicted salary is between 75600 - 92400 $ per year.
Infosys Melbourne is seeking a Customer Service Desk Specialist to deliver enterprise mobility support.
You'll manage incidents and service requests for UEM/EMM platforms, including device enrolment and policy checks.
A strong ITIL background and 5+ years of related experience are required.
You'll work in a hybrid Auckland-like setup in Melbourne/Sydney with a competitive salary and clear SLAs.
The role expects collaboration with stakeholders, documentation, and 24x7 readiness where needed.
Enterprise Mobility Service Desk Specialist in Melbourne employer: Infosys Limited
Infosys is an exceptional employer, recognised as the #1 Top Employer in Australia for two consecutive years, offering a vibrant workplace where careers flourish with purpose. With a strong focus on continuous learning and development, employees are empowered to work with cutting-edge technologies in a culture that values care, inclusion, and excellence. Located in Sydney and Melbourne, Infosys provides flexible working arrangements and a comprehensive benefits package, ensuring a supportive environment for personal and professional growth.