Infosys Limited in Australia seeks a Contact Center Consultant with Avaya and/or Genesys Cloud operations experience to ensure uninterrupted contact center services. The role covers end-to-end administration, configuration, and support across UC, CC solutions, and related tools.
You will collaborate across telephony, CRM, WFO, and infrastructure layers, with on-call readiness and hybrid working arrangements considered case by case.
Avaya/Genesys Contact Center Engineer (L2) – Hybrid in Melbourne employer: Infosys Limited
Infosys is an exceptional employer, recognised as the #1 Top Employer in Australia for two consecutive years, offering a vibrant workplace where careers flourish with purpose. With a strong focus on continuous learning and development, employees are empowered to work with cutting-edge technologies in a culture that values care, inclusion, and excellence. Located in Sydney and Melbourne, Infosys provides flexible working arrangements and a comprehensive benefits package, ensuring a supportive environment for personal and professional growth.
