Service Desk Team Lead: Mentoring & Escalations Expert in Sydney

Service Desk Team Lead: Mentoring & Escalations Expert in Sydney

Sydney Full-Time On-site
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Infosys BPM is seeking a Technical Team Leader for their Service Desk in Sydney. The role involves managing a team of technical executives, overseeing daily delivery, and ensuring performance compliance. The ideal candidate should have experience in team management and a strong background in technical support.

The position requires excellent communication skills and a technical degree, with a preference for ITIL certification. It's a permanent full-time role, requiring Australian full work rights.

Service Desk Team Lead: Mentoring & Escalations Expert in Sydney employer: Infosys BPM

Infosys BPM is an exceptional employer located in Sydney, offering a dynamic work culture that prioritises employee growth and inclusivity. With a commitment to professional development and a supportive environment, employees benefit from comprehensive training programs and the opportunity to work with cutting-edge technology in a collaborative team setting. The company’s recognition as a top employer reflects its dedication to fostering a diverse workforce and providing meaningful career paths for all staff members.

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Contact Details:

Infosys BPM Recruitment Team