At a Glance
- Tasks: Lead marketing campaigns to boost brand visibility and generate qualified leads.
- Company: Join Influx, a global leader in customer support solutions based in Melbourne.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a strong emphasis on work-life balance.
- Why this job: Make a real impact on a growing company while developing your marketing skills.
- Qualifications: Proven marketing experience with a focus on lead generation and B2B strategies.
The predicted salary is between 82800 - 101200 $ per year.
Influx is the global leader in pay-as-you-go support teams.
Based in Melbourne, we operate globally with 1,100+ team members, helping growing brands and platforms deliver faster, higher-quality customer experiences.
Companies like Meshki, Yazio and Devicie rely on Influx to run flexible, high-performance support teams 24/7 - improving CSAT, NPS and customer value using a simple, turnkey service model, custom-built tech and AI workflows.
The Opportunity
We're hiring a marketing manager to own how Influx is found - across paid networks, LLMs and search - globally.
You'll run ongoing paid and organic distribution campaigns and improve how we show up every week, turning that work into more qualified leads at a lower cost.
You’ll have one person in your team initially, with scope to grow the function as you prove incremental improvements or new opportunities.
Your job has one clear mandate: More ICP leads.
You’ll work in the Melbourne office, which is our global head office.
The Melbourne office currently has nine people in it including our CEO, co-founders and senior leadership team.
We’re part of the Forum workspace community in Cremorne.
- Type of Things You'll Be Doing
- Discovery & Positioning
- Make it easier for target buyers to find Influx
- Win the shortlist: make Influx the clear #1
- Make every touchpoint, from first search to landing page, show why Influx is different
- Track share of visibility on relevant channels and grow it month on month
- Campaigns & Lead Generation
- Build always-on campaigns that consistently reach our target buyers
- Continuously test and improve each campaign - audience, message, structure
- Extend proven campaigns to new products and services as they launch
- Test new channels quickly, then scale or stop them based on results
- Ownership & Team
- Own growth and distribution as a function - planning, budget, results, team
- Lead and develop team members.
- Build repeatable systems that grow over time.
- Continuously improve how you work with other functions.
- Earn additional scope and budget by proving incremental improvements.
What We're Looking for
- Proven experience as an exceptional marketer - build campaigns that stand out
- Proven experience generating leads and revenue via distribution channels
- Proven experience working in B2B marketing - communicating to multiple buyers
- Proven ability to diagnose and fix go-to-market problems with stakeholders
- End-to-end campaign experience across multiple channels
- Extremely comfortable with data models, attribution and proving ROI
- Eager to learn, be proven wrong and change approach every week
- How We Work (Our Values)
- Treat others as you want to be treated
- Do what you say you're going to do
- Prioritize the listener
- Create a high-performance work environment that supports real life outside of work
This is a hybrid position, requiring 3–4 days per week at our Cremorne head office. We’re looking for someone already based in the Melbourne area or already planning to move here.
#J-18808-Ljbffr
Marketing Manager in Melbourne employer: Influx
Influx is an exceptional employer that fosters a high-performance culture while prioritising work-life balance. As a Deputy Chief Delivery Officer based in Melbourne, you'll have the opportunity to collaborate with global leaders and drive meaningful improvements in client retention and service delivery. With a strong focus on employee growth and a commitment to innovation, Influx empowers its team members to take ownership of their roles and contribute to the company's success.
