At a Glance
- Tasks: Build long-term client relationships and deliver tailored insurance advice.
- Company: Join a purpose-driven team at Infinite Insurance, part of Infinity Group.
- Benefits: Competitive salary, flexible work-from-home options, and financial empowerment programs.
- Other info: Be part of a new division with excellent career growth opportunities.
- Why this job: Make a real impact by protecting clients' financial futures with genuine service.
- Qualifications: Tier 1 Insurance Broking qualification and 3–5 years of relevant experience.
The predicted salary is between 90000 - 115000 $ per year.
Build long-term client relationships with warm referrals, not cold calls.
Location: Melbourne, VIC (Cremorne). No on-site parking available. Office is conveniently located directly opposite East Richmond Train Station with excellent access to public transport.
Type: Full-time, permanent
Flexibility: After the initial training period, 3–4 days WFH per week (Monday–Friday, 9am–5pm)
Salary: $90,000 – $115,000 base + super + commission
About Infinity Group & Infinite Insurance:
At Infinity, we help everyday Australians take control of their financial universe, from eliminating debt to building long-term wealth with confidence. Infinite Insurance has been newly created to protect the people we already serve. As the dedicated insurance arm of the Infinity Group, Infinite Insurance exists to ensure our clients’ financial strategies are properly protected - with clear advice, transparent options, and service that feels genuinely human.
This role sits at the heart of that mission: looking after Infinity clients as they move through key life, business, and wealth milestones.
The Role:
Reporting directly to our Chief Insurance Officer, you’ll be responsible for delivering tailored insurance advice to existing Infinity Group clients, primarily SME and commercial. Rather than chasing cold leads, you’ll work with warm, pre-qualified referrals from our existing ~5,500 clients – ensuring their insurance aligns with their broader financial and wealth strategies. As part of the foundation team, you’ll help shape how Infinite Insurance operates, scales, and supports clients nationally.
Key Responsibilities:
- Service and manage the insurance needs of existing Infinity Group clients, including renewals, endorsements, policy reviews and recommendations.
- Conduct thorough risk reviews, identify protection gaps and provide tailored, compliant advice aligned to each client’s financial strategy.
- Prepare and present quotes, comparisons and policy recommendations, including negotiating terms and premiums with insurers.
- Identify and develop new business opportunities through warm internal referrals and better support existing Infinity clients.
- Work collaboratively with administration, broker support and claims teams to deliver strong client outcomes, including support through complex claims.
- Maintain accurate CRM records and documentation while contributing to scalable processes as the division grows.
What We’re Looking For:
Experience & Qualifications:
- Tier 1 Insurance Broking qualification (mandatory)
- 3–5 years’ experience in commercial or SME & broking
- Strong knowledge of General Insurance products
- AR background desirable
- Strong understanding of insurer markets and underwriting
- Experience using brokerage management Systems
Skills & Attributes:
- Strong service-led, client-first mindset
- Comfortable working with warm internal referrals
- Clear communicator who builds trust quickly
- Highly organised, compliant, and detail-driven
- Confident operating in a growing, evolving business
Why Join Infinite Insurance?
- Purpose-Driven Work – Protect clients who already trust Infinity with their financial future
- Career Growth – Be part of a new division with real influence and progression
- Competitive Remuneration – We hire the best and reward the best
- Financial Empowerment – Free access to Infinity’s Rapid Repay program, financial education and wealth creation opportunities to fast track your own financial freedom
- First-Class Onboarding – All-expenses-paid trip to our Gold Coast HQ
If you believe great insurance advice is about looking after people, not selling policies, you’ll feel right at home here.
Insurance Broker in Melbourne employer: Infinity Group
Infinity Group is an exceptional employer located in Southport, Gold Coast, offering a vibrant work culture that prioritises collaboration and personal growth. With competitive remuneration, comprehensive onboarding, and a strong focus on career advancement, employees are empowered to thrive in their roles while contributing to meaningful financial transformations for clients. The opportunity to work on diverse technology projects within a supportive team environment makes Infinity a standout choice for those seeking a rewarding career path.
