At a Glance
- Tasks: Lead daily operations and enhance resident experiences in our Knoxfield aged care home.
- Company: Join Infinite Care, a growing leader in residential aged care.
- Benefits: Enjoy tax-free salary packaging, fitness discounts, and professional development opportunities.
- Other info: Great career growth opportunities and strong leadership support.
- Why this job: Make a real impact while leading a passionate team in a supportive environment.
- Qualifications: Experience in operations or customer service; aged care experience not required.
Join our Knoxfield team and enjoy:
- Up to $15,900 tax-free salary packaging to increase your take-home pay
- Additional $2,650 tax-free for meals, entertainment and accommodation expenses
- Permanent Part-Time roster across Saturday, Sunday, Monday & Tuesday PM shifts
- Supportive leadership team with ongoing development opportunities
- Make a real impact on resident experience and day-to-day operations
About the Role
As a Duty Supervisor (internally known as a Care & Services Manager), you'll play a key role in the smooth day-to-day operation of our Knoxfield home. Working closely with department leaders across clinical, hospitality, maintenance, lifestyle and administration teams, you'll ensure residents, families and visitors enjoy an exceptional experience while maintaining high operational standards across the home. This role is ideal for someone with a strong background in operations, hospitality, customer service or team leadership who enjoys being visible, hands-on and leading from the front.
About You
We're looking for a people-focused leader who thrives in a fast-paced environment and enjoys creating outstanding customer experiences. You will bring:
- Experience in operations management, venue management, hospitality leadership or a similar customer-focused environment
- Strong communication and relationship-building skills
- Exceptional customer service and problem-solving abilities
- Strong organisational and time management skills
- A keen eye for detail and operational excellence
- The ability to lead, mentor and support teams across multiple departments
Aged care experience is not essential. We welcome applications from hospitality, hotel, accommodation, aviation, retail and service-based leadership backgrounds.
Why Infinite Care?
Infinite Care is a growing leader in residential aged care, operating homes across Queensland, New South Wales, Victoria and South Australia. We pride ourselves on creating environments where residents feel safe, respected and supported, while providing our team members with meaningful careers and opportunities to grow.
Employee Benefits
- Up to $15,900 tax-free salary packaging
- Additional $2,650 tax-free meal and entertainment benefits
- Fitness Passport membership discounts
- Discounted Health Insurance
- Employee Assistance Program (EAP)
- Free online and face-to-face training programs
- Work-Rite Micro professional development programs
- Employee Referral Program
- Strong leadership support and mentoring
- Career opportunities across our growing national network
Defence and Military Veterans are encouraged to apply. This opportunity won't be on the market for long. If you're a hands-on leader who is passionate about people, service and operational excellence, we'd love to hear from you.
Like to know more? Contact Teri Vallely - email
Care & Services Manager in Melbourne employer: Infinite Care Pty Ltd
Infinite Care Pty Ltd is an exceptional employer located in Windsor, VIC, offering a supportive and collaborative work environment for Lifestyle Assistants. With a strong emphasis on teamwork and resident-centred care, employees benefit from ongoing professional development opportunities across 18 homes, ensuring meaningful career growth while making a positive impact in the lives of elderly residents. The company fosters a culture of safety and compassion, making it an ideal place for those passionate about aged care.
