At a Glance
- Tasks: Build relationships and create sales opportunities with customers.
- Company: Join Industroquip, a dynamic safety and signage company in Rutherford.
- Benefits: Competitive salary, supportive team environment, and growth opportunities.
- Other info: Fast-paced role with a focus on teamwork and customer satisfaction.
- Why this job: Make a real impact by turning conversations into revenue.
- Qualifications: Motivated, proactive, and relationship-driven individuals are encouraged to apply.
The predicted salary is between 63000 - 77000 $ per year.
Industroquip Safety & Signage – Rutherford NSW Industro is looking for a proactive, energetic and commercially minded Client Relations Manager to join our sales team. This is not a passive customer service role. We are looking for someone who enjoys building relationships, creating opportunities and winning business. You will manage and grow a portfolio of customer accounts while working closely with our external sales representatives to identify opportunities and book quality customer appointments. You'll also be one of the first points of contact for incoming sales enquiries, taking ownership of opportunities from initial enquiry through to quote, follow-up and order.
Key Responsibilities
- Manage and develop a portfolio of existing customer accounts
- Build strong, long-term relationships with customers
- Proactively contact customers to identify new sales opportunities
- Reactivate dormant and under-spending accounts
- Identify upcoming projects, requirements and purchasing opportunities
- Book qualified appointments for our external sales representatives
- Respond quickly to incoming phone, email and website enquiries
- Prepare and follow up quotations
- Convert enquiries and quotes into orders
- Cross-sell the broader Industro product range
- Maintain regular contact and follow-up with customers
- Work closely with external sales representatives to grow key accounts
- Maintain accurate CRM records, opportunities and follow-up activities
What We're Looking For
- Hungry – motivated to find and win business
- Proactive – doesn't wait for opportunities to arrive
- Relationship-driven – enjoys talking with customers and building trust
- Commercial – understands that great relationships should translate into sales
- Persistent – comfortable following opportunities through until there is an outcome
- Fast – responds quickly and keeps opportunities moving
- Organised – capable of managing a large number of customers, quotes and follow-ups
- Team-oriented – works closely with external representatives rather than competing with them
What Success Looks Like
Success in this role isn't simply answering enquiries. A successful Client Relations Manager will grow their accounts, create new opportunities, book quality appointments for our external sales team and consistently turn customer conversations into revenue. At Industro, we believe customers should experience a team that is Fast, Friendly and Flexible — and this role is central to delivering that promise.
Client Relations Manager in Rutherford employer: Industroquip Safety & Signage
Industroquip Safety & Signage is an exceptional employer located in Rutherford, NSW, offering a dynamic work environment where proactive individuals can thrive. With a strong focus on relationship-building and commercial success, employees enjoy a supportive culture that encourages personal growth and development. The company values teamwork and provides opportunities to engage with customers meaningfully, making it a rewarding place for those looking to make an impact in their careers.
Contact Details:
Industroquip Safety & Signage Recruitment Team
