- Design and defineServiceNowarchitecture aligned to business, ITSM, and enterprise standards
- Lead solution design acrossServiceNowmodules including ITSM, ITOM, ITAM, and HRSD (as applicable)
- Provide architectural guidance on platform configuration, customisation, and integrations
- EnsureServiceNowsolutions align with security, performance, and scalability requirements
- Define integration patterns betweenServiceNowand external systems
- Collaborate with business stakeholders, developers, and delivery teams to translate requirements into solutions
- Review and approve technical designs, configurations, and development outputs
- Establish and enforceServiceNowdevelopment standards, best practices, and governance
- Support platform roadmap planning and continuous improvement initiatives
Required Skill Set
- CTA certified
- Strong problem-solving skills
- Platform architecture and design
- Data model and table design
Requirements Required Skills & Qualifications
- 5+ years' experience working withServiceNow, including experience in an Architect role
- Strong knowledge ofServiceNowarchitecture, data model, and core platform capabilities
- Experience designing solutions across ITSM and relatedServiceNowmodules
- Experience integratingServiceNowwith enterprise systems and cloud platforms
- Strong understanding of security, access controls, and role-based permissions withinServiceNow
- ServiceNowcertifications (e.g. Certified System Administrator, Certified Implementation Specialist, or equivalent)
- Strong stakeholder management and technical leadership skills
- Excellent analytical, problem-solving, and documentation skills
ServiceNow Architect in Sydney employer: Indigitise Pty Ltd
As an Information Architect with us, you'll thrive in a dynamic work culture that values collaboration and innovation. We offer competitive benefits, including professional development opportunities to enhance your skills and advance your career, all while working in a supportive environment that prioritises employee well-being. Located in a vibrant area, our company fosters a sense of community and encourages meaningful contributions to our strategic objectives.
