Independent Living Specialists (ILS) is one ofthe largest healthcare equipment providers in Australia. With 60 retail stores, 15 warehouses and 600+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across retail, home care, hospital and pressure care, and configured mobility.
A unique opportunity exists for a Full-time Retail Showroom Assistant at our Wangaratta Showroom. You will have acustomer-centric mindset, because at ILS we are all about the customer! You will be aself-motivated, creative thinker, and seek out new opportunities.
This is a full-time role, with a real work/life balance - Monday to Friday 9:00 am - 5:00 pm
Your \"New\" Day to Day:
- Opening and closing the showroom and balancing transactions
- Preparing reports and review sales data, open orders and open quotes
- Actively seeking new clients, contracts and marketing opportunities
- Attending to incoming customers, assisting them with their questions and being able to convey the range of services that are available from ILS
- Answer customer calls and emails to resolve issues in a timely andeffective manner
- Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more...
- Processing quotes, orders and hire contracts efficiently
- Driving process efficiency and striving for continual improvement
- Being the face of ILS in the local community and driving relationships with customers and other local businesses
- Following and managing all WHS requirements at a showroom level.
About You:
- You may have a strongRetail backgroundand want to apply your skills in the Allied Health industry.
- You may have studied or worked in Occupational Therapy, Physiotherapy, Pharmacy or Nursingand are looking for a position where you can adapt your knowledge.
- You will be keen togo above and beyondto interact with your community and increase store exposure
- You will have acustomer-centricmindset, because at ILS we are all about the customer!
- You will bewell presented,professionalandcourteous
- You will havefantastic interpersonal skillsandlove connecting with peoplefrom all walks of life
- Have agenuinedesire to help otherswith your knowledge and abilities.
- You will have second to noneadministration skills,including the ability toprioritizeyour time
- You may have SAP experience, which isnot required but is highly valued.
- You will be aself-motivated,creative thinker,able to problem solve and seek out new opportunities
What's In It For You:
- Job security
- A permanent full-time role.
- A paid day off for your Birthday each year!
- Professional and supportive team environment
- Ongoing extensive training and coaching
- Employee benefits and rewards.
- Work/life balance.
ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia. This role will require you to hold a NDIS Worker Screening Check.
To find out more about ILS please go to https://ilsau.com.au/working-at-ils
Retail Showroom Assistant in Wangaratta employer: Independent Living Specialists
Independent Living Specialists (ILS) is an exceptional employer, offering a supportive and dynamic work environment in Maroochydore. With a strong focus on employee growth and ongoing training, ILS fosters a culture of collaboration and respect, making it an ideal place for those looking to make a meaningful impact in the healthcare industry. Join our 'Can do team' and be part of a company that values innovation and quality service while providing opportunities for career advancement.
Contact Details:
Independent Living Specialists Recruitment Team
