At a Glance
- Tasks: Lead showroom operations, manage a team, and enhance customer experiences.
- Company: Independent Living Specialists, a leading healthcare equipment provider in Australia.
- Benefits: Attractive salary, birthday leave, parental leave, and ongoing training.
- Other info: Enjoy a supportive team culture with no weekend work.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Proven retail leadership experience and a passion for customer service.
The predicted salary is between 58500 - 71500 $ per year.
Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 15 warehouses and 700+ staff across four states, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across our showrooms, home care, hospital and pressure care, and configured mobility.
We’re looking for an experienced Showroom/Retail Manager to lead our Ipswich showroom, drive performance and create an exceptional customer experience. This is an opportunity to lead a team, make a genuine impact and build a rewarding career in a role that makes a meaningful difference.
As a Showroom Manager at ILS, you’re not just managing a store—you’re making a difference. You’ll lead a dedicated team, connect with the local community, and empower customers with products that truly improve lives. If you’re a people-first leader with a strong retail background and a drive to grow in the Allied Health space, we would love to speak to you further about this opportunity.
Your day to day will include:
- Lead day-to-day showroom operations, including stock, sales, and customer experience.
- Take ownership of your showroom’s overall performance and success.
- Manage a heavy administrative workload and ensure accurate processing of sales and hire agreements.
- Opening and closing the showroom and balancing transactions.
- Actively seeking new clients, contracts and marketing opportunities.
- Attending to incoming customers, assisting them with their questions and being able to convey the range of services that are available from ILS.
- Use SAP to action quotes, invoices, purchase orders, and other transactions.
- Follow up with customers via email to provide updates and resolve enquiries.
- Coach, roster, and develop your team to meet and exceed sales targets.
- Build community relationships and grow business opportunities.
What's in it for you:
- Monday - Friday, 8:30am to 4:30pm – no weekends or public holidays.
- Attractive salary package + participation in our ILS Incentive Scheme.
- Birthday leave.
- Company-paid parental leave.
- Extensive ongoing training, coaching and career development.
- A supportive, inclusive and purpose-driven team culture.
- Access to employee perks, rewards and wellness benefits.
Who you are?
- Are a confident, people‑first leader who enjoys being hands‑on.
- Have proven experience leading a retail or sales team.
- Customer-focused and passionate about delivering real value.
- Motivated, resourceful, and ready to make your mark in the healthcare space.
- A great communicator and team player with a hands‑on attitude.
ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia. This role will require you to hold a NDIS Worker Screening Check.
Showroom/Retail Manager employer: Independent Living Specialists
Independent Living Specialists (ILS) is an exceptional employer, offering a supportive and dynamic work environment in Maroochydore. With a strong focus on employee growth and ongoing training, ILS fosters a culture of collaboration and respect, making it an ideal place for those looking to make a meaningful impact in the healthcare industry. Join our 'Can do team' and be part of a company that values innovation and quality service while providing opportunities for career advancement.
Contact Details:
Independent Living Specialists Recruitment Team
