At a Glance
- Tasks: Drive growth in our Pressure Care division by managing key accounts and building partnerships.
- Company: Join Independent Living Specialists, Australia's largest supplier of Assistive Technology equipment.
- Benefits: Enjoy a competitive salary, incentives, hybrid work options, and health support.
- Other info: Be part of a dynamic team dedicated to improving quality of life through innovative solutions.
- Why this job: Make a meaningful impact on clients' lives while advancing your career in a supportive team.
- Qualifications: Experience in key account management within healthcare or medical devices is essential.
The predicted salary is between 99000 - 121000 $ per year.
Salary depending on experience plus incentives. Independent Living Specialists (ILS) has evolved over the last 20 years to be the largest supplier of Assistive Technology equipment in Australia. We have 60 stores and over 650 team members located in the ACT, NSW, Queensland, Victoria and South Australia, and are continuing to expand our footprint. Our AT Equipment Specialists are experts in Assistive Technology and equipment prescription. Committed to delivering exceptional services, our team works alongside the wider allied health community, as well as the general public, hospitals, and residential aged care facilities across Australia. In doing so, we champion comfort, dignity, independence and improved quality of life.
About The Role
We are seeking a commercially driven and relationship-focused Key Account Manager to drive growth within our Pressure Care division by identifying new opportunities, strengthening existing relationships and key partnerships, and delivering high-value clinical and commercial solutions. You’ll combine strategic account management with hands-on product expertise—identifying opportunities, influencing decision-makers, and positioning ILS as the partner of choice for pressure care prevention solutions. Your ability to build trust, convert opportunities, and deliver value will directly shape the division’s success.
Your Responsibilities:
- Manage key accounts — strengthen relationships across hospitals, healthcare providers, and decision-makers.
- Drive new business — identify, pursue, and convert opportunities within your territory.
- Build trusted partnerships — engage procurement teams, clinical staff, and executives to influence outcomes.
- Provide clinical product expertise — deliver education on our portfolio of pressure care products.
- Conduct strategic account reviews — use insights to drive retention, growth, and service improvements.
- Collaborate cross-functionally — work with clinical, product, and commercial teams to deliver exceptional customer outcomes.
- Maintain accurate reporting — manage quotations, CRM activity, and account documentation.
Required Skills:
- Key account management experience within healthcare, medical devices, or a related industry.
- Strong relationship-building capability with clinical and commercial stakeholders.
- Commercial acumen with a track record of growing accounts and identifying new opportunities.
- Excellent communication and negotiation skills.
- Collaborative mindset with the ability to partner effectively across internal teams.
- Strong organisational skills.
- Relevant tertiary qualifications or equivalent industry experience; allied health backgrounds highly regarded.
Licences and Compliance Checks:
- National Police Check.
- Australian citizenship or Australian permanent residency.
Why Join Us?
At ILS, we invest in our people so they can thrive in their careers and make a meaningful difference. As part of our team, you will enjoy:
- Competitive salary package designed to reward your skills and contribution.
- Incentive scheme to recognise strong performance.
- Work-life balance benefits, including hybrid working options, company paid parental leave and an additional day of leave on your birthday.
- Health and wellbeing support, with access to our Employee Assistance Program and Health and Wellness Platform.
- A rewarding career - working within a supportive and collaborative team in a role that makes a meaningful impact on the lives of our clients.
Applicants must have the right to work in Australia. Only shortlisted applicants will be contacted.
Key Account / Business Development Manager in Adelaide employer: Independent Living Specialists Pty
Independent Living Specialists (ILS) is an exceptional employer, offering a competitive salary package and inclusion in the ILS Incentive Scheme, alongside a supportive team environment that prioritises professional growth through ongoing training and coaching. Located in Bayswater, this role allows you to make a meaningful impact in the Allied Health sector while fostering strong community relationships and enhancing customer experiences with assistive technology. With unique benefits like birthday leave and a commitment to employee wellbeing, ILS stands out as a rewarding place to work.
Contact Details:
Independent Living Specialists Pty Recruitment Team
