At a Glance
- Tasks: Provide top-notch customer service and manage office administration tasks.
- Company: Family-owned business with a strong reputation in air filtration since 1976.
- Benefits: Full-time role with a supportive team and opportunities for growth.
- Other info: Join a dynamic team where your contributions are valued and recognised.
- Why this job: Be the friendly face of our company and make a difference in customer experiences.
- Qualifications: Strong computer skills, excellent communication, and a positive attitude.
The predicted salary is between 49500 - 60500 $ per year.
Independent Filter Service is a family-owned business based in Heidelberg West, proudly operating since 1976. We specialise in the manufacture, supply and installation of a wide range of commercial and industrial air filtration products throughout Victoria. With 50 years of experience, we have built a strong reputation for quality products, reliable service and excellent customer care.
About the role
This is a full-time position, working Monday to Friday, reporting directly to the General Manager and Service & Operations Manager. As an important member of our office team, you will often be the first point of contact for our customers. We're looking for someone who is friendly, professional, reliable and committed to maintaining our high standards of customer service.
Key responsibilities
- Day-to-day customer service and reception duties
- General and financial administration tasks
- Manage incoming calls, assist customers and accurately take messages
- Professional email correspondence
About you
- Strong computer skills, particularly with Microsoft Office applications (Word, Excel and Outlook)
- Excellent verbal and written communication skills
- Strong literacy skills, including accurate spelling and grammar for professional email correspondence
- Sound numeracy skills and a high level of attention to detail
- A friendly and professional telephone manner
- Excellent organisational and time management skills, with the ability to prioritise tasks and manage multiple responsibilities
- The ability to work both independently and as part of a small, supportive team
- A positive, approachable attitude and a willingness to assist wherever needed
- Reliability, punctuality and a strong work ethic
Reception & Administration Officer in Melbourne employer: Independent Filter Service
Independent Filter Service offers a friendly and professional work environment, emphasizing strong customer service and teamwork. Employees benefit from a stable, family-owned business with over 50 years of experience in the air filtration industry, providing opportunities for personal and professional growth.
Contact Details:
Independent Filter Service Recruitment Team
