Independence Australia Group is seeking a senior leader to build and mature our customer experience capability across Disability Services, Child and Family Services, and healthcare products.
You will design systems, insights and governance to translate customer feedback into strategic action, lead a small team, and partner with executives to embed customer-led decision making across the organisation.
Head of Customer Experience & Insight Strategy employer: Independence Australia
Independence Australia Group is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions as a Business Analyst will directly impact the lives of others. With a strong commitment to employee growth, youβll have access to ongoing professional development opportunities while enjoying the flexibility of hybrid work arrangements in the vibrant community of West Footscray. Join us to be part of a purpose-driven team dedicated to delivering meaningful outcomes through smart technology solutions.