At a Glance
- Tasks: Provide admin support, manage patient orders, and assist with customer service in a dental lab.
- Company: Ceramic Artisans Dental Lab, a certified Great Place to Work.
- Benefits: Competitive hourly rate, employee assistance program, and exclusive discounts.
- Other info: Flexible part-time role with opportunities for growth and development.
- Why this job: Join a supportive team and make a real difference in patients' lives.
- Qualifications: Strong organisational skills, communication abilities, and basic dental knowledge preferred.
The predicted salary is between 24.3 - 29.7 $ per hour.
- Dental Laboratory Admin Assistant
- Chatswood Impression Dental Group
- Posted 1 day ago
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Job Description
About the Position
Ceramic Artisans Dental Lab in Chatswood is currently searching for an experienced Dental Lab Admin Assistant to work on a part time basis.
You'll provide essential administrative and clerical support to ensure the smooth and efficient operation of our dental laboratory.
This role involves managing patient orders, customer service, and assisting with inventory management, while working closely with clinicians and lab technicians.
Key Responsibilities
Customer Service
- Answer phone calls and respond to emails from clients (dentists, dental offices, patients).
- Address client inquiries, concerns, and requests in a professional and timely manner.
Order Management
- Process and track incoming dental orders, ensuring all necessary information is complete.
- Maintain accurate records of orders, deliveries, and materials used.
- Follow up with clients regarding incomplete or incorrect orders.
Documentation & Reporting
- Maintain detailed and organised patient records, including order specifications, timelines, and progress reports.
- Ensure that all documents comply with health and safety regulations and industry standards.
- Assist in generating invoices and billing reports for clients and accounting purposes.
General Office Support
- Perform general clerical duties such as filing, data entry, and faxing.
- Ensure the office space remains organised and efficient.
What we can offer you
- Competitive hourly rate
- Opportunity to make a difference
- Access to our internal Employee Assistant Program
- Unlock exclusive discounts and cashback offers on the Work App
- Certified Great Place to Work two years in a row 2024 & 2025
Skills & Qualifications
- Strong organisational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Basic knowledge of dental terminology and procedures is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with dental lab management software is a plus.
- High attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information.
- Previous administrative experience in a medical or dental setting preferred.
We are an equal opportunity employer.
We welcome individuals of all ages, a range of educational backgrounds and experience levels, including those from culturally and linguistically diverse backgrounds.
If you have any questions or concerns about your application, please contact the employer directly.
All potential job offers will be subject to standard background checks, including reference verification and, where applicable, a debt and security check.
The employment contract will specify the full-time or part-time status, working hours, and salary or hourly rate with benefits details.
All candidates will be provided with clear information on contract type and duties.
Dental Laboratory Admin Assistant in Sydney employer: Impression Dental Group
At Totally Smiles Pakenham, we pride ourselves on being an exceptional employer that fosters a collaborative and supportive work culture. Our modern facilities and commitment to professional development ensure that our Associate Dentists can thrive in their careers while enjoying a healthy work-life balance. With a strong patient base and a focus on delivering outstanding care, we offer a rewarding environment where you can truly make a difference in the community.
