About the position:
Join a friendly, supportive and dynamic team in our modern 6-chair practice, where teamwork, quality dentistry and exceptional patient care are at the heart of everything we do. You’ll work alongside our experienced dentists and clinical team, helping create a welcoming and positive experience for every patient.
This is a part-time opportunity for an experienced Dental Assistant who enjoys a varied and hands-on role, thrives in a collaborative environment, and takes pride in supporting both patients and clinicians. The role may also include some reception duties, providing variety across both clinical and administrative tasks.
Key Responsibilities:
- Patient Care: Assist with patient management, including greeting patients, preparing them for procedures, and ensuring their comfort.
- Clinical Support: Prepare and sterilise dental instruments, assist the dentist during examinations and procedures, and maintain a clean and organised treatment area.
- Inventory Management: Monitor dental supplies levels, ensuring the treatment room is well-stocked and organised.
- Patient Education: Provide patients with post-operative care instructions and educate them about oral hygiene and preventive care.
- Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
- Team Collaboration: Work closely with dentists, hygienists, and other staff to ensure a smooth workflow and positive patient experience.
- Compliance: Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice.
What we can offer you:
- Competitive hourly rate
- Varied role
- Opportunity to make a difference
- Access to our Employee Assistant Program
- Unlock exclusive discounts and cashback offers on the Work App
- Certified Great Place to Work two years in a row 2024 & 2025
What do you need to succeed:
- Prior experience as a Dental Assistant is essential
- A Cert III or IV in Dental Assisting is beneficial
- Excellent verbal and written communication skills
- Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
- Capability to address patient concerns and resolve issues with professionalism and empathy
- Attention to detail
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Dental Assistant employer: Impression Dental Group
At Totally Smiles Pakenham, we pride ourselves on being an exceptional employer that fosters a collaborative and supportive work culture. Our modern facilities and commitment to professional development ensure that our Associate Dentists can thrive in their careers while enjoying a healthy work-life balance. With a strong patient base and a focus on delivering outstanding care, we offer a rewarding environment where you can truly make a difference in the community.
