We are seeking a Computer and Mobile Phone Technician to join our experienced team at iMend Tech' in Sunshine Coast, QLD. As a full-time technician, you will be responsible for providing expert repair and maintenance services for a wide range of electronic devices, ensuring our customers receive prompt and reliable assistance. This is an excellent opportunity to apply your technical expertise in a fast-paced retail environment.
What you'll be doing
Diagnosing and repairing hardware and software issues in laptops, desktops, smartphones, and tablets
Performing data recovery, privacy audits, virus removal, cyber security basics and software troubleshooting
Providing guidance and technical support to customers
Maintaining a clean and organised work area
Staying up-to-date with the latest technologies and repair techniques
Adhering to company policies and procedures to ensure high-quality service
What we're looking for
Minimum 6 months of hands-on experience as a computer & mobile phone technician
Strong technical skills with the ability to diagnose and repair a wide range of electronic devices
Excellent problem-solving and analytical skills
Customer service-oriented with the ability to communicate technical information effectively
Flexibility to work in a fast-paced, retail environment
Passion for technology and a keen interest in staying up-to-date with industry trends
What we offer
At iMend Tech, we are committed to providing a supportive and collaborative work environment. We offer competitive salaries, opportunities for career advancement, and ongoing training to help you develop your skills.
About us
iMend Tech has been established on the Sunshine Coast for 14 years and with some staff still here from the start, it speaks volumes about our culture. Be apart of a well oiled business with over 1500 google reviews between the 2 locations and a 4.9 star overall rating, you can rest assured you will be amongst good people. We have established a reputation for quality workmanship and out of the box thinking to provide our customers with nothing but the best. As a growing company, we are dedicated to fostering a dynamic and inclusive culture where our employees can thrive and contribute to the success of the business.
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