Travel Customer Support Agent: Calm & Empathetic

Travel Customer Support Agent: Calm & Empathetic

Full-Time 40500 - 49500 $ / year (est.) On-site
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At a Glance

  • Tasks: Assist customers with luxury holiday inquiries and ensure a stress-free experience.
  • Company: Imagine Cruising, a leading travel company with a focus on customer satisfaction.
  • Benefits: Competitive pay, travel perks, and a supportive team environment.
  • Other info: Join a dynamic team in Brisbane with opportunities for growth.
  • Why this job: Combine your love for travel with helping others create unforgettable experiences.
  • Qualifications: 1+ year in customer service and a passion for travel.

The predicted salary is between 40500 - 49500 $ per year.

Imagine Cruising is expanding its Customer Support team in our Brisbane office.

You will be the first point of contact for customers seeking luxury holidays, handling inquiries via phone and email, and delivering a smooth, stress-free experience.

You will nurture customer relationships, document interactions, and work with internal teams to resolve issues.

A 1+ year background in customer service and a passion for travel are ideal.

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Travel Customer Support Agent: Calm & Empathetic employer: Imagine Cruising

Imagine Cruising is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary, generous holiday allowances, and unique travel perks. Located in Brisbane, our dynamic work culture fosters collaboration and support, ensuring every team member feels valued while enjoying industry training and wellness activities. Join us to not only enhance your customer service skills but also to embark on a rewarding journey in the travel industry, where your passion for helping others can truly shine.

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Contact Details:

Imagine Cruising Recruitment Team

We think you need these skills to ace Travel Customer Support Agent: Calm & Empathetic

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Team Collaboration
Customer Service