Product Specialist

Product Specialist

Full-Time On-site
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This isn't traditional car sales. As a Product Specialist, you'll deliver a consultative, experience-led purchase journey β€” educating customers on EV technology, building lasting client relationships, and guiding buyers from first enquiry through to delivery day. For many of your clients, this will be their first electric vehicle, and you'll be the person who makes that transition seamless.

What You'll Do

Deliver premium product presentations, technology demonstrations, and test drives that bring the ZEEKR experience to life

Own your client pipeline β€” manage enquiries across walk-in, phone, and digital channels, and follow up with precision

Guide customers through the full purchase journey, including finance options, trade-in valuations, and delivery coordination

Maintain accurate CRM records and use data to prioritise your activity and hit monthly targets

Represent ZEEKR at local events, activations, and community partnerships across the Illawarra

Collaborate daily with finance, delivery, and aftersales teams to ensure a seamless customer experience

What We're Looking For

Experience in automotive sales, luxury retail, premium hospitality, or technology sales β€” you understand high-value customer experiences

A consultative communication style β€” you listen first, build trust, and let the product do the talking

Genuine enthusiasm for EV technology, sustainability, and the future of mobility

Strong attention to detail and follow-through β€” no enquiry falls through the cracks

Confidence with CRM systems and digital tools (training provided on ZEEKR-specific platforms)

Current NSW driver's licence and flexibility to work weekends as rostered

What's on Offer

Competitive base salary plus uncapped commission β€” top performers earn well above $100K

Staff vehicle access and ZEEKR product drive programme

Structured onboarding with ongoing ZEEKR brand and EV technology training

Clear career pathway into Senior Sales, Team Leadership, Business Management, or Finance roles

The backing of Tony White Group β€” a proven, people-first dealer group with decades of stability

A brand-new showroom and a growing brand β€” genuine opportunity to shape culture from day one

Product Specialist employer: Illawarra Toyota

Illawarra Toyota is an exceptional employer, offering a dynamic work environment where you can thrive as an Assistant New Vehicle Sales Manager. With a strong focus on employee development and a commitment to customer satisfaction, you'll benefit from competitive salary packages and the opportunity to work within a supportive, family-owned culture that values teamwork and community engagement. Join us to be part of a leading dealership that not only prioritises your growth but also fosters a positive atmosphere for achieving outstanding results.

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Contact Details:

Illawarra Toyota Recruitment Team