Welcome patients and visitors, providing a friendly, professional and supportive first point of contact.
Deliver exceptional customer service in person and over the phone, ensuring a positive patient experience.
Manage specialist appointments and coordinate complex schedules across multiple specialists.
Process incoming referrals, patient correspondence and clinical documentation relating to sleep studies and lung function tests.
Process Medicare claims and private billing accurately and efficiently.
Collect patient payments, manage transactions and reconcile daily receipts.
Respond promptly to patient enquiries and liaise effectively with doctors, hospitals and allied health professionals.
Provide comprehensive administrative support to doctors and clinical staff to ensure the smooth and efficient operation of the clinic.
Maintain strict patient confidentiality and handle sensitive medical information in accordance with privacy requirements.
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Contact Details:
Illawarra Sleep Medicine Centre Recruitment Team
