At a Glance
- Tasks: Join our Front of House team serving guests with warmth and attention.
- Company: Il Forno, a beloved neighbourhood restaurant in Hampton, Melbourne.
- Benefits: Award rates, staff meals, training, and opportunities for growth.
- Other info: Flexible shifts, supportive environment, and a chance to develop your skills.
- Why this job: Be part of a close-knit team and learn about Italian food and hospitality.
- Qualifications: Experience in hospitality is great, but a positive attitude is key!
The predicted salary is between 15.3 - 18.7 $ per hour.
- Il Forno | Hampton, Melbourne
- Part-Time & Casual | Wednesday–Sunday evenings
- Award rates, with above-award rates available depending on experience
Il Forno is looking for warm, reliable and enthusiastic people to join our Front of House team in Hampton, across waitstaff, hosting and bar positions.
An established neighbourhood restaurant, Il Forno is a tribute to Italian culture and history, bringing together seasonal Australian and Italian produce, thoughtful cooking and warm, genuine hospitality.
Our style of service is relaxed and personable, but with attention to detail.
We're looking for people who enjoy looking after guests, take pride in good service and want to become part of a close-knit restaurant team.
The Role
Depending on your experience and strengths, you'll work across waiting, hosting or bar, with opportunities to develop your skills across different areas of the restaurant.
For our waitstaff, responsibilities include
- Managing your own section and providing attentive, personable table service
- Taking food and beverage orders accurately and confidently
- Running food and assisting the wider team throughout service
- Learning our menu and being able to confidently explain dishes and ingredients
- Developing your wine knowledge and assisting guests with recommendations
- Reading tables and adapting your style of service to different guests
- Processing bills and payments
- Resetting and maintaining tables and your section throughout service
Our hosts are often the first and last point of contact for our guests, welcoming and seating diners, managing the flow of the restaurant and assisting the wider FOH team throughout service.
Our bar staff are responsible for beverage service across the restaurant, including wine, bottled beer, spirits and a small cocktail list.
These roles aren't necessarily fixed. Where suitable, we encourage our team to develop experience across different areas of the restaurant.
About You
- Experienced in restaurant or hospitality service
- Warm, confident and genuinely comfortable interacting with guests
- Reliable, punctual and organised
- Attentive to detail without making service feel overly formal
- Able to work efficiently and remain composed during busy services
- Proactive and willing to help the wider team
- Interested in learning about Italian food, wine and hospitality
- Able to read a table and understand when guests want attention – and when they don't
- Neat and well-presented
- Interested in becoming a consistent and valued member of our team
- Existing Italian food and wine knowledge is beneficial but not essential. We'll help you develop a strong understanding of our menu, ingredients and wine offering.
- A current Victorian RSA is required.
What We Offer
- Part-time and casual positions available
- Award rates, with above-award rates available depending on experience
- Consistent Wednesday–Sunday evening trade
- Typical shifts around 5pm–10pm, with some shorter evening shifts
- Staff meals
- Small, supportive and close-knit restaurant team
- Training in our menu, wine list and style of service
- Opportunity to develop across waiting, hosting and bar
- Opportunity to take on greater responsibility and progress within the restaurant
- Established restaurant with an exciting next chapter ahead
- Hampton location, only a few minutes' walk from Hampton Station
Friday and Saturday evening availability is expected, with Sunday availability also highly regarded.
We're looking for someone to join the team and are open to different levels of experience.
More important to us is finding reliable people with the right attitude, an eye for detail and a genuine interest in hospitality.
We are looking for new team members to start as soon as possible.
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Front of House / Waiters, Hosts, Bar Staff in Melbourne employer: Il Forno Hampton
Il Forno Hampton is an exceptional employer, offering a vibrant work culture where creativity and collaboration thrive. As a Lead Pizzaiolo, you'll enjoy the opportunity to grow your skills in a supportive environment while contributing to a dynamic menu in our open kitchen. Located near Hampton Station, we provide a unique setting that fosters both personal and professional development, making it a rewarding place to build your culinary career.
