- Coach and develop the sales team with clear standards, weekly rhythms, and practical training.
- Run daily follow-ups and pipeline hygiene (CRM discipline, next steps, and response times).
- Partner with workshop/operations to align vehicle readiness, handovers, and customer timelines.
- Improve conversion through better scripts, better offers, and better customer communication.
- Protect brand reputation with honest advice and "quality-first" delivery standards.
What you'll do
- Own the end-to-end sales process: enquiry → consultation → test drive → negotiation → delivery.
- Coach and develop the sales team with clear standards, weekly rhythms, and practical training.
- Run daily follow-ups and pipeline hygiene (CRM discipline, next steps, and response times).
- Partner with workshop/operations to align vehicle readiness, handovers, and customer timelines.
- Improve conversion through better scripts, better offers, and better customer communication.
- Protect brand reputation with honest advice and "quality-first" delivery standards.
What we're looking for
- 3+ years in automotive sales (or equivalent high-ticket sales) with a proven track record.
- Experience leading/coaching a team (formal or informal leadership is fine).
- Strong communication: calm, clear, and customer-first.
- Comfortable using a CRM and following structured processes.
- High integrity: you don't overpromise, and you keep customers informed.
Nice to have
- Experience with imports, JDM enthusiast customers, or specialist vehicles.
- Comfortable creating simple content (walkaround videos) to support sales.
- Understanding of finance options and trade-in handling (we'll train you if needed).
