Retail Sales Manager (Shopkeeper) in Sydney

At IKEA, our vision is to create a better everyday life for the many people.

We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet.

We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards

• 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information

• This role is Permanent Full-time, 76hrs/ fortnight
• The internal title for this role is Shopkeeper
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.

You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

• About this work area
• As Shopkeeper your responsibilities will include, but are not limited to:
• Optimising sales and profitability by taking ownership of your business and the range and actively promoting the IKEA commercial priorities and volume commitments.
• Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis.
• Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own.
• Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives.
• Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team.
• Working to ensure adequate coverage at all times through proactive staff planning
• Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations.

As Shopkeeper you are and/or have

• Passionate about home furnishing, love sales and have a and a desire to lead and motivate your own team within a leading retailer.
• Business-minded and result-driven with a strong customer focus.
• Have previous experience managing and leading a retail store or a large home furnishing business with demonstrated success in driving sales growth.
• Have an energetic leadership style; you thrive on the buzz you get from fast paced retail environment.
• Ability to influence and communicate effectively, that provides rapid customer-focused problem solving with a smile on your face.
• We need people like you

At IKEA, work is so much more than a job. Come join us!