At a Glance
- Tasks: Lead customer engagement and loyalty strategies for IKEA across Australia and New Zealand.
- Company: Join IKEA, a global leader in home furnishings with a strong commitment to sustainability.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for personal growth.
- Other info: Be part of a dynamic environment that values creativity and innovation.
- Why this job: Make a real impact on customer loyalty and engagement while working with a passionate team.
- Qualifications: Experience in CRM and loyalty strategies, with strong analytical and leadership skills.
The predicted salary is between 81000 - 99000 $ per year.
IKEA is seeking a Customer Engagement & Loyalty Manager to lead the CRM, loyalty and customer engagement agenda across Australia and New Zealand.
You will translate global frameworks into locally relevant strategies, driving engagement, retention and commercial outcomes through data-driven decisions.
You will lead the IKEA Family and related loyalty initiatives, partner with agencies and internal teams, and ensure high-quality campaigns and personalised customer journeys across channels.
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Loyalty & CRM Strategy Leader in Sydney employer: IKEA
IKEA is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. As a Marketing Performance Leader in the vibrant ANZ region, you'll benefit from a strong focus on employee growth, with opportunities to develop your skills in a supportive environment that values transparency and continuous improvement. Join us to make a meaningful impact on our marketing strategies while enjoying the unique advantages of working for a globally recognised brand committed to sustainability and customer satisfaction.
