IKEA is seeking a Customer Resolution Representative (Resolutions Generalist) to deliver empathetic, customer-centric support across remote channels. This permanent, full-time role is based in Tempe NSW with a hybrid model (3 days on-site, 2 days remote) and requires handling high-volume inquiries while documenting interactions in the CRM.
The position offers an hourly base rate of AU$28.31 plus penalties, generous annual leave, staff discounts, meals, uniforms, parking, and a structured
Customer Resolution Specialist — Hybrid & Impactful Support in Sydney employer: IKEA
IKEA is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. As a Marketing Performance Leader in the vibrant ANZ region, you'll benefit from a strong focus on employee growth, with opportunities to develop your skills in a supportive environment that values transparency and continuous improvement. Join us to make a meaningful impact on our marketing strategies while enjoying the unique advantages of working for a globally recognised brand committed to sustainability and customer satisfaction.
