Our team within IKEA
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
- Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
What you need to know
- This role is permanent, full-time 76hrs/fortnight.
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
- You have the availability to work alternating weekend shifts (both Saturday and Sunday) & public holidays.
About this work area
As an IKEA Food Team Leader, your responsibilities will include, but are not limited to:
- Leading, coaching and developing a team in a fast-paced, high-volume food environment.
- Creating an engaging team culture focused on customer satisfaction, accountability and continuous improvement.
- Driving sales, profitability and productivity by identifying opportunities to improve performance and grow the food business.
- Monitoring operational KPIs including customer experience, food quality, food costs, waste management and labour efficiency.
- Ensuring all food safety, HACCP and compliance standards are maintained and embedded throughout the team.
- Delivering an exceptional customer experience by ensuring food areas are clean, inviting, well-stocked and ready for trade.
- Contributing to local commercial activities, merchandising initiatives and seasonal campaigns that drive visitation and sales.
- Supporting and leading change initiatives, helping your team adapt and succeed in a dynamic environment.
- Working collaboratively with stakeholders across the store to contribute to overall business success.
As an IKEA Food Team Leader you are:
- An inspirational leader who, through your passion and love for food can drive your team to deliver exceptional customer experiences.
- Proven ability to motivate, coach and develop team members to achieve outstanding customer experiences.
- Strong commercial awareness with experience managing sales, productivity, labour and food costs.
- Experience maintaining food safety standards and operational compliance within a food business.
- A customer-first mindset and the ability to see the business through the eyes of the customer.
- Excellent communication and stakeholder management skills.
- Resilience, adaptability and a positive approach to change.
- A passion for food, people and creating a great workplace culture.
We need people like you
At IKEA, work is so much more than a job. Come join us!
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IKEA Food Team Leader in Melbourne employer: IKEA
IKEA is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. As a Marketing Performance Leader in the vibrant ANZ region, you'll benefit from a strong focus on employee growth, with opportunities to develop your skills in a supportive environment that values transparency and continuous improvement. Join us to make a meaningful impact on our marketing strategies while enjoying the unique advantages of working for a globally recognised brand committed to sustainability and customer satisfaction.
