At a Glance
- Tasks: Welcome guests and create a seamless arrival experience at our five-star hotel.
- Company: Join the renowned InterContinental Adelaide with a focus on exceptional hospitality.
- Benefits: Competitive pay, hotel perks, flexible shifts, and career development opportunities.
- Other info: Inclusive culture that celebrates diversity and supports your well-being.
- Why this job: Be the first point of contact for guests and make lasting memories.
- Qualifications: Friendly attitude, communication skills, and a full driver's license required.
The predicted salary is between 27.08 - 27.08 $ per hour.
Start your hospitality journey somewhere extraordinary.
At Inter Continental Adelaide, first impressions matter.
From the moment a guest arrives, every interaction is an opportunity to deliver the thoughtful, polished and personalised service that defines a five-star experience.
We're looking for a friendly, confident and well-presented individual to join our concierge team, welcoming guests, assisting with luggage and helping create a seamless arrival and departure experience.
You don't need previous hotel experience to succeed in this role.
What matters most is your attitude, your confidence in connecting with people and your pride in presenting yourself and your work to the highest standard.
Your Day to Day
- Welcoming guests with warmth, confidence and genuine professionalism.
- Assisting guests with luggage, organising transportation, valet parking and fulfilling a variety of other needs the guests may have
- Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
- Maintaining a polished and professional presence that reflects the standards of Inter Continental Adelaide.
- Working closely with other operational departments to esnure a personalised guest experience.
What we need from you
- A full driver's license - Australian preferred, but International will be accepted.
- Ability to lift, pull and push large objects up to 23kg
- Flexibility to work a variety of shifts between 7am and 11pm – night, weekend and holiday shifts are all part of the job
- A friendly smile, you'll be our guests first point of contact entering our hotel.
- Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
- Full Australian Work rights
What you can expect from us
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s well-being, including:
- HIGA Award Level 2 - Base Rate $27.08per hour + Shift / Weekend Penalties
- Paidbirthday leave
- Hotelperks like accommodation and food & beverage discounts
- Enhanced parental leave
- Proactive health days and flexible work options.
- Your career journey will be supported through our lifelong development program
- IHG Career Milestone celebrations
- Transfer of entitlements as you move and grow with IHG.
- Access to our discount retail platform that makes your pay go even further
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resortsprovides equal employment opportunities to applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance.
Always welcomingdifferent backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
We know that to work well, we need to feel well – both inside and outside of work – and throughour my Wellbeing Framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
Don't quite meet every single requirement, but still believeyou'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Hotel Experience Attendant in Adelaide employer: IHG
At InterContinental Melbourne The Rialto, we pride ourselves on fostering a vibrant work culture that champions personal and professional growth. As part of the IHG family, our F&B Supervisor role offers not only competitive benefits like paid birthday leave and wellness days but also unparalleled opportunities for career advancement within a globally recognised luxury brand. Join us in creating exceptional guest experiences while enjoying some of the best colleague discounts and a supportive team environment in the heart of Melbourne.
