Guest Service Agent | Flexible Shifts & Career Growth in Gold Coast

Guest Service Agent | Flexible Shifts & Career Growth in Gold Coast

Gold Coast Part-Time On-site
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At a Glance

  • Tasks: Welcome guests, assist with check-ins, and provide local insights for an unforgettable stay.
  • Company: Join voco Gold Coast, part of the renowned IHG Hotels & Resorts family.
  • Benefits: Flexible shifts, casual work environment, and opportunities for career growth.
  • Other info: Perfect for those seeking a dynamic role with flexible hours.
  • Why this job: Be the friendly face that makes guests feel at home in paradise.
  • Qualifications: Customer service skills; Opera PMS experience is a bonus!

The voco Gold Coast, part of IHG Hotels & Resorts, is seeking a friendly Guest Service Agent on a casual basis to join our Front Office team in Surfers Paradise.

You will welcome guests, assist with check-in/check-out, handle enquiries, manage reservations and provide local knowledge to enhance stays.

Opera PMS experience is highly regarded and you should be flexible to a roster including evenings, weekends and public holidays.

Guest Service Agent | Flexible Shifts & Career Growth in Gold Coast employer: IHG Hotels & Resorts

At Rick Stein at Coogee Beach, we pride ourselves on being an exceptional employer that values creativity and teamwork in a stunning coastal setting. Our commitment to employee growth is reflected in our comprehensive training programs and supportive work culture, where every team member is encouraged to bring their unique perspectives to the table. With competitive salaries, generous benefits, and a focus on wellbeing, we create an environment where you can thrive both personally and professionally while delivering unforgettable dining experiences.

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Contact Details:

IHG Hotels & Resorts Recruitment Team

We think you need these skills to ace Guest Service Agent | Flexible Shifts & Career Growth in Gold Coast

Customer Service Skills
Communication Skills
Opera PMS Experience
Reservation Management
Check-in/Check-out Procedures
Local Knowledge
Flexibility