Luxury Hotel Duty Manager – Guest Experience Lead in Brisbane

Luxury Hotel Duty Manager – Guest Experience Lead in Brisbane

Brisbane Full-Time 58500 - 71500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead guest experiences and oversee hotel operations in a luxury setting.
  • Company: InterContinental Brisbane, a premier luxury hotel.
  • Benefits: Full-time role with competitive salary and career growth opportunities.
  • Other info: Dynamic environment with a focus on team performance and guest satisfaction.
  • Why this job: Be the face of luxury service and create unforgettable guest memories.
  • Qualifications: Experience in hospitality and strong leadership skills.

The predicted salary is between 58500 - 71500 $ per year.

Inter Continental Brisbane is seeking a Full-Time Duty Manager to lead guest experiences, drive team performance, and oversee hotel operations.

You'll champion a luxury service standard, manage complex guest recoveries, and mentor your team to deliver memorable, personalised experiences.

You'll be the first line of contact for emergencies, handle overnight rosters, and uphold impeccable grooming and guest-first service across a 7-day cycle.

Luxury Hotel Duty Manager – Guest Experience Lead in Brisbane employer: IHG Hotels & Resorts

At Rick Stein at Coogee Beach, we pride ourselves on being an exceptional employer that values creativity and teamwork in a stunning coastal setting. Our commitment to employee growth is reflected in our comprehensive training programs and supportive work culture, where every team member is encouraged to bring their unique perspectives to the table. With competitive salaries, generous benefits, and a focus on wellbeing, we create an environment where you can thrive both personally and professionally while delivering unforgettable dining experiences.

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Contact Details:

IHG Hotels & Resorts Recruitment Team

We think you need these skills to ace Luxury Hotel Duty Manager – Guest Experience Lead in Brisbane

Problem-Solving Skills
Communication Skills
Attention to Detail
Leadership Skills
Adaptability
Time Management
Customer Service Skills