Overnight Front Desk & Guest Services Specialist in Adelaide

Overnight Front Desk & Guest Services Specialist in Adelaide

Adelaide Full-Time 38700 - 47300 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage overnight front desk operations and ensure guest satisfaction.
  • Company: Join IHG Hotels & Resorts, a leader in hospitality.
  • Benefits: Competitive pay, flexible hours, and career advancement opportunities.
  • Other info: Work in a vibrant environment with a supportive team.
  • Why this job: Be the face of our hotel at night and create memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 38700 - 47300 $ per year.

IHG Hotels & Resorts in Adelaide is seeking a dedicated Night Guest Service Agent to oversee overnight front desk operations and ensure accurate nightly financial records.

You will coordinate with the Night Manager and Assistant Night Manager to prepare overnight reports and set the day up for a smooth start.

Your duties include processing payments, checking guests in and out, handling wake-up calls, answering overnight queries, and ensuring safety and service standards after hours.

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Overnight Front Desk & Guest Services Specialist in Adelaide employer: IHG Hotels & Resorts

At Rick Stein at Coogee Beach, we pride ourselves on being an exceptional employer that values creativity and teamwork in a stunning coastal setting. Our commitment to employee growth is reflected in our comprehensive training programs and supportive work culture, where every team member is encouraged to bring their unique perspectives to the table. With competitive salaries, generous benefits, and a focus on wellbeing, we create an environment where you can thrive both personally and professionally while delivering unforgettable dining experiences.

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Contact Details:

IHG Hotels & Resorts Recruitment Team

We think you need these skills to ace Overnight Front Desk & Guest Services Specialist in Adelaide

Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Teamwork
Adaptability
Customer Service