At a Glance
- Tasks: Help customers plan unforgettable cruise holidays and achieve sales targets.
- Company: Join My Cruises, part of the award-winning Ignite Travel Group.
- Benefits: OTE $100K+, uncapped commission, exclusive travel deals, and career development.
- Other info: Enjoy team events, volunteer opportunities, and a vibrant beachfront office.
- Why this job: Combine your passion for travel with a rewarding sales career.
- Qualifications: Experience in the travel industry and strong communication skills required.
The predicted salary is between 90000 - 110000 $ per year.
We're hiring a Cruise Travel Sales Consultant to join My Cruises, part of Ignite Travel Group. Join a team of CLIA-accredited Cruise Experts and help customers create unforgettable travel experiences while building a rewarding career in the cruise industry.
Why Join My Cruises?
- Be part of an award-winning team that combines a passion for travel with a high-performance culture.
- Committed to helping our people build meaningful careers, develop specialist expertise and create exceptional experiences for customers.
- Join us in our modern beachfront office in Broadbeach on the Gold Coast and build your career with Australasia's leading cruise agency.
About us
At My Cruises, we're passionate about helping Australians discover incredible destinations through unforgettable cruise experiences. As a multiple-time CLIA Australasian Cruise Agency of the Year winner, we're committed to creating exceptional customer experiences while helping our people build rewarding careers.
What you’ll be doing
- Respond to inbound enquiries for our perfectly packaged cruise holidays via phone and online channels.
- Understand each customer's travel needs and match them with the right holiday experience.
- Convert enquiries into bookings and achieve individual sales targets.
- Build rapport and deliver exceptional customer service throughout the sales journey.
- Hand customers over to our dedicated Aftersales Consultants Team once their booking is confirmed.
- Work collaboratively with a supportive and high-performing sales team.
We are a seven-day trading business, with rostered shifts across our operating hours.
What we're looking for
- Travel industry experience (essential).
- A passion for sales and a proven track record of achieving results.
- Strong relationship-building and communication skills.
- Organised, detail-focused and comfortable working in a fast-paced team environment.
What’s in it for you
- OTE $100K+ plus super, with uncapped commission.
- Comprehensive onboarding, in-depth cruise product training and ongoing development opportunities.
- Career development and leadership opportunities.
- Exclusive travel and cruise deals.
- Opportunities to travel the world.
- Health and wellbeing programs, including corporate health insurance discounts.
- Financial advisory services and employee share plan opportunities.
- Reward and recognition programs.
- Career progression opportunities across Ignite Travel Group.
- Industry events and familiarisation opportunities.
- Volunteer leave, charity fundraisers and community initiatives.
- Weekly happy hour, team events and social activities.
- Regular celebrations on our beachfront balcony.
- VIP tickets to special events.
If you love sales, travel and helping customers create unforgettable holiday experiences, we'd love to hear from you.
Applications for My Cruises roles are submitted via the Flight Centre Travel Group careers website and are managed directly by the Ignite Travel Group Talent Acquisition team. We kindly ask recruitment agencies not to submit unsolicited resumes. We're an Equal Opportunity Employer and welcome applications from people of all backgrounds.
Cruise Travel Sales Consultant employer: Ignite Travel Group
Join a vibrant and dynamic team as a Digital Marketing Coordinator in Broadbeach, QLD, where you'll have the opportunity to enhance your digital marketing skills while contributing to exciting travel brand websites. Enjoy a supportive work culture that prioritises inclusivity and employee growth, alongside fantastic benefits like discounts on travel, access to health and well-being programs, and a stunning beachfront office environment. With ongoing professional development and opportunities to engage in community initiatives, this role offers a meaningful and rewarding career path in a fast-paced industry.
