IGA Bilgola Plateau is seeking an experienced and motivated Retail Manager to oversee the day-to-day operations of our supermarket business. This is a full-time position responsible for ensuring efficient store performance, strong financial outcomes, and high standards of customer service.
Key responsibilities
- Manage and oversee daily store operations, including staff supervision and workflow coordination
- Plan and organise store operations to meet sales targets and business objectives
- Monitor financial performance, including sales, margins, wages, and expenses
- Control inventory levels, stock ordering, and stock presentation to maximise sales
- Ensure compliance with workplace health and safety, food safety, and company policies
- Recruit, train, and supervise staff, including rostering and performance management
- Maintain high standards of customer service and resolve customer enquiries and complaints
- Implement promotional and merchandising strategies to drive sales
- Liaise with suppliers and ensure efficient procurement and stock replenishment
About you
- Minimum 2–3 years' experience in a retail management or supervisory role
- Strong leadership and team management skills
- Proven ability to manage store performance and achieve financial targetsExperience in stock control, merchandising, and supplier coordination
- Strong organisational and problem-solving skills
- Excellent communication and interpersonal skills
- Experience in supermarket or grocery retail highly regarded
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Retail Manager (Full Time) employer: IGA Bilgola Plateau
At IGA Bilgola Plateau, we pride ourselves on fostering a supportive and friendly work environment where every team member is valued. With opportunities for growth into supervisory roles, our employees enjoy a culture that encourages development and teamwork, all while serving the local community in a vibrant supermarket setting. Join us to be part of a dedicated team that prioritises customer satisfaction and employee well-being.
