IG Australia PTY Ltd is seeking a Customer Experience Associate – Trading and Investment to provide frontline support to clients across phone, email, web chat and social media. You will assist with queries on our products, offer execution-only services after training, and help resolve trade disputes while engaging clients about markets.
The role requires a degree or equivalent experience, fluency in English, solid interpersonal skills, and comfort with numbers.
Trading & Investment CX Specialist (Hybrid, Flexible) in Melbourne employer: IG Australia PTY Ltd
At IG, we pride ourselves on being a leading fintech company that offers a dynamic and supportive work environment for our Customer Experience Associates. With a strong focus on employee growth, we provide tailored development programs, mentoring opportunities, and a hybrid working model that fosters collaboration while allowing flexibility. Our commitment to diversity and community engagement, along with unique perks like extra time off for volunteering and a state-of-the-art office, makes IG an exceptional place to build a rewarding career in the financial markets.
