For over 46 years, IFYS Supports by Design has empowered Australians with disabilities and their families through tailored, holistic support. As a not-for-profit, inclusive employer, we’re committed to creating a supportive environment where both our clients and staff feel valued, respected, and empowered.
We celebrate diversity and difference in our communities and encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.
The Opportunity
IFYS Supports by Design has an opportunity for an Administration Officer to join the Sunshine Coast team in a permanent part-time position.As the Administration Officer, you will support the day-to-day administration of the Supports by Design program, respond to program enquiries, and maintain employee rosters to ensure services are effectively coordinated and delivered.
What's on offer?
- 56 hours per fortnight (9:00am to 2:36pm Monday to Friday)
- Salary base $71,577per annum pro rata + superannuation
- Not-for-profit salary packaging options to increase take home pay (package up to $15,900 per FBT year)
- Training opportunities including MAYBO, Sanctuary training
- IT equipment and work phone provided
- Inclusive and supportive work environment
- Annual $250 personal wellbeing reimbursement benefit towards eligible activities
- Free access to the CALM Premium App + Flight Centre personal travel discounts
- Access to the Employee Assistance Program (EAP)
Key responsibilities
- First point of contact for staff via telephone enquiries and electronic communication, maintaining records of incoming enquiries
- Establish rosters for disability arrangements across the region in accordance with program requirements
- Support quoting processes for new business requests, establish service agreements and onboard new staff
- Assist in data collection, conduct auditing, main records and participate in continuous improvement strategies
- Timely and accurate completion of general administration duties, proficient in reporting systems, Client Management System (CMS), PRODA
- Maintain knowledge of and adhere to IFYS Limited Policies and Procedures and relevant legislation
Key skills and attributes required
- Experience in a similar Administration role
- Strong interpersonal, written and verbal communication skills
- Excellent time management and prioritisation skills
- Attention to detail and accuracy
- Experience with CMS, PRODA
- Experience with Microsoft Office Suite including Outlook, Excel, Word and PowerPoint
Must hold or be willing to obtain if successful
- Paid Blue Card (Working with Children Check)
- NDIS Workers Screening Check (or Yellow Card)
- Licensed Care Suitability Check (LCS2)
- National Crime Check (IFYS will complete a new check through our systems)
- Valid Queensland Driver’s Licence with no restrictions
- Ability to provide two recent line manager references including your current employer
Applications close: 5:00pm Monday the 26th of October 2026.
We are deeply committed to the wellbeing, safety, cultural identity and dignity of every individual who accesses our services, including children, young people, adults and people with disabilities. As part of this commitment, we uphold best practice standards and adhere to the Human Services Quality Framework, NDIS Practice Standards and National Principles for Child Safe Organisations.
It is an offence to apply to work in a child related business regulated by the blue card system if you are a restricted person/negative notice holder.
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Administration Officer in Maroochydore employer: IFYS
At IFYS, we pride ourselves on being an exceptional employer that prioritises the wellbeing and professional growth of our staff. Located in Greenbank, our inclusive work culture fosters diversity and empowers employees through comprehensive training programs and leadership opportunities, ensuring that you can make a meaningful impact in the lives of children and young people. With competitive salaries, generous leave entitlements, and a strong commitment to gender pay equity, IFYS is dedicated to creating a supportive environment where every team member feels valued and respected.
