At a Glance
- Tasks: Lead a team to provide high-quality care for young people in a supportive environment.
- Company: Join IFYS, a not-for-profit organisation dedicated to staff and client wellbeing.
- Benefits: Enjoy competitive salary, five weeks annual leave, and unique training opportunities.
- Other info: Inclusive workplace celebrating diversity; applications encouraged from Aboriginal and Torres Strait Islander individuals.
- Why this job: Make a real difference in the lives of children and young people every day.
- Qualifications: Leadership experience and relevant qualifications required; passion for helping others is a must.
The predicted salary is between 110350 - 110350 $ per year.
At IFYS, we’re committed to creating a supportive environment where both our clients and staff feel valued, respected, and empowered.
We believe our people are our greatest strength.
That’s why we continually assess and invest in staff wellbeing through initiatives like the Sanctuary Model of Care, which promotes emotional, social, and physical wellness across our organisation.
We are an inclusive workplace that celebrates diversity and difference in our communities.
We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.
About the opportunity
IFYS has an exciting opportunity for a skilled and motivated leader to fill the role of Case Manager in Ipswich.
This position is a frontline management position overseeing one residential program and a team of Residential Youth Workers.
As a Case Manager you willmake a positive impact in the lives of children and young people by ensuring they are provided high standards of care in a safe living environment.
What's on offer?
- Permanent leadership role based in Ipswich
- Full-time role, Monday to Friday roster
- Salary base $110,350 per annum + superannuation –IFYS is committed to gender pay equity
- Five weeks annual leave per annum
- Not-for-profit salary packaging options to increase take home pay (package up to $15,900 per FBT year)
- Career and professional development opportunities
- Skilled leadership and supportive team environment
- Unique in-house training opportunities including Therapeutic Crisis Intervention, Preventing Child Sexual Exploitation and Sanctuary training
- Annual $250 personal wellbeing reimbursement benefit towards eligible activities
- Free access to the CALM Premium App & Flight Centre personal travel discounts
- Access to the Employee Assistance Program (EAP)
Key responsibilities
- Manage and oversee the day to day running of the program
- Provide leadership and management to all staff including supervision and development
- Ensure that the program provides trauma informed therapeutic care to young people within a safe, clean and hygienic environment
- Manage positive relationships with all stakeholders
- Ensure the program adheres to all reporting and documentation requirements
- Write Safety Plans and contribute to Positive Behaviour Support Plans
- Attend critical appointments with young people and facilitate/attend relevant meetings
- Complete rosters that reflect smart rostering and industrial compliance
- Plan and conduct developmentally appropriate individual and group activities consistent with meeting the young people’s needs and goals in line with Case Plans
- Contribute to efficient and comprehensive on boarding, induction and training of new staff
Requirements for the role
- Experience working in a leadership position in a similar field
- A relevant tertiary qualification, Diploma level or higher
- Knowledge of relevant legislation and best practices
- Excellent interpersonal and communication skills, with the ability to build and maintain effective relationships with all stakeholders
- Demonstrated leadership abilities, including the capacity to motivate and empower a team to achieve positive outcomes
- Sound judgment, problem-solving skills, and the ability to handle crisis situations calmly and effectively
- Exceptional time management and prioritisation skills
- Demonstrated experience in maintaining program compliance
- A continuous learning mindset
- Must hold or be willing to obtain if successful
- Valid Queensland driver’s license with no restrictions
- QLD Working with Children Check (Paid Blue Card)
- Licensed Care Suitability Check (LCS2)
- National Crime Check (IFYS will complete a new check through our systems)
- Ability to provide two recent line manager references (including your current employer)
- Application and assessment process
We are an inclusive workplace that celebrates diversity and difference in our communities.
We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.
If you would like further information on this role, please email ***********@ifys. com. au or call (07) 5438 3*** to speak to Veronica from the Recruitment team.
Applications close: 5:00 pm Friday 11th of September 2026
We are deeply committed to the wellbeing, safety, cultural identity and dignity of every individual who accesses our services, including children, young people, adults and people with disabilities.
As part of this commitment, we uphold best practice standards and adhere to the Human Services Quality Framework, NDIS Practice Standards and National Principles for Child Safe Organisations.
It is an offence to apply to work in a child related business regulated by the blue card system if you are a restricted person/negative notice holder.
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Case Manager employer: IFYS
At IFYS, we pride ourselves on being an exceptional employer that prioritises the wellbeing and professional growth of our staff. Located in Greenbank, our inclusive work culture fosters diversity and empowers employees through comprehensive training programs and leadership opportunities, ensuring that you can make a meaningful impact in the lives of children and young people. With competitive salaries, generous leave entitlements, and a strong commitment to gender pay equity, IFYS is dedicated to creating a supportive environment where every team member feels valued and respected.
